帕洛馬斯公園 3 星級飯店

「not good」

「Great」

「Check-in was a breeze. The Wifi is fast and simple to login, no passwords. Room was clean with a nice desk/work area.」

「The hygiene is not very good! The hardware facilities were not well maintained. I saw cockroaches in the restaurant」

「The main lobby is clean and inviting. Our room was also clean, comfortable, and inviting. A wall a/c unit on the third floor is not connected properly to the wall.」

「This hotel was not really our style of hotel, but was clean and comfortable. When we tried to get out of the last two days of the itinerary, hotels.com was not very helpful, told me I had to deal with the hotel itself, even though we booked using the website. I did go to the front desk and was told that I had to deal with hotels.com. When I showed them my conversation with hotel.com, they made a real effort to solve the issue we had. In the end, Nancy from the front desk moved us to a suite...

「I」

「前台小哥态度很好，服务尽心尽力。」

「Good 」

「That's OK」

「Nice place, good breakfast. No problems. 」

「Very clean and new. The staff was very helpful.」