奧吞瓦 3 星級飯店

「**Outstanding Customer Service – Thank You, Victor!** Victor provided exceptional customer service during our stay at Best Western Ottumwa Inn & Suites. He was incredibly helpful, supportive, and cooperative, and went above and beyond to assist us whenever we needed help. His kindness, patience, and willingness to help made a real difference in our experience. It’s rare to come across someone who genuinely cares about guests and does everything possible to make their stay comfortable and...

「Great Historic Building with a very fresh look and helpful staff.」

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「It is Horrible that this place was closing forever the next week.」

「The cabin was cute and the setting peaceful. However, there were A LOT of dead bugs. On the floor. Window sills, hide a bed mattress. Dishes and shelves. Extremely disappointed in that. Also window shades abdcfrsmes spotted with bug droppings」

「This was the perfect vacation spot with our 3 year old!! Everything was in one place and we didn’t need to leave. We will be back every year! I do have some suggestions for management: -it would be great to receive a handout of all of the activities available at the property. We had no idea about the beach or bike rentals! And it would be helpful to know the hours of the waterpark and restaurant. -it would be awesome if the restaurant had an option for lunch sacks to allow guests to head down...

「Great stay. Nice roomy place to stay. Stayed nice and cool during hot summer. Had a small issue and Kelly fixed it right away. Definitely will stay here again. 」