紐波特 3 星級飯店

「The sports bar in casino was great. Got a smoking room. Inexperienced check in lady blamed" third party " for giving us a smoking room and ranted a bit. Really, we would have preferred non but offer to spray it at least. Dont treat like I'm a problem for trying your property or asking politely if any non are available. Btw... 3rd, party ( Expedia ) did not have room marked as smoking when it was selected, nor does it even mention there are smoking rooms. We didn't know that was a...

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「We arrived at the hotel and checked in at the front desk after the designated check-in time. At that point, we were informed that our room would be ready in approximately 30 minutes. Unfortunately, it ended up taking over two and a half hours before our room was available. During this time, the manager acknowledged the inconvenience and stated that compensation would be provided in the form of Hilton Honors points. We were told this could not be processed that day due to how busy the staff was,...

「It was really nice, clean and the staff was excellent!」

「The hotel was very clean. I love how the bathroom was very clean. Staff very friendly. I love this hotel. The next time we come to Cincinnati I plan on staying here again.」