Mount Sterling 3 Stars Hotels

"I got straight scammed. I paid the upcharge for an upper floor room. What they don’t tell you is the lowest floor of the hotel is 6- which they call an upper floor. I paid the upcharge but stayed on the same floor I would have at the lower rate. Floors 2-5 are parking and 6 is the first actual hotel floor. They refused to give me the money back- just for the upcharge and said they consider all floors upper level. If all floors are upper level so the upper level charge is pretty much a scam to get more money out of you and then when you call them out on it they refuse to give you the upcharge back. It’s a prick way to do business."

"The false advertising given by these pictures & reviews is crazyyy! These places gave me roach hotel vibes! Especially when i looked at the door sill on the elevator! However, my room wasn't visibly dirty at first, but you can still smell the filth in the hallways. Now my room smelled good, which was very odd due to how the hallway smelled. Visually, my room looked clean, but it definitely felt dirty. My covers & sheets were dingy and, for some reason, smelled like cigarettes. Despite these issues... it was the bathroom that took the cake for me! Just disgusting to say the least! Caked up crude, dirt, and mold in the shower. Paint covered previous water damage stains. A toilet that wouldn't flush (I attached a video I took with tissue in the toilet so you can see what I'm describing better). Just worn out & grungy looking. I didn't even eat the free breakfast in the morning out of fear it might have bugs or not be prepared in a clean environment. "

"Very welcoming staff was greeted with a smile everything was explained at check in , was greeted with a smile and good morning and pointed in the direction of a delicious breakfast."

"daafdsaf"

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"Upon check in Jessica R assisted us to our room with our luggage. All the staff we came in contact with were very friendly & helpful."