Lickdale 3 Stars Hotels

"Slept well."

"Breakfast was fine. Staff was polite. A few small issues with our room (230). Sink drained slowly. One of the lights flickered, so we didn't use it. Couldn't find instructions for using the TV, and the remote didn't help. The biggest thing was the aur conditioner, which sounded like a motorcycle coming through the room every 10-15 minutes. Only stayed one night so none of this mattered that much. Reported these things on departure."

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."

"It was great, the staff was especially friendly and helpful."