Genesee 3 Stars Hotels

"We loved the slides, the hot tubs, the food at Oma was spectacular! We will never forget those German Pancakes or the wonderful mascarpone cream on the french toast. Our room was also very nice, we enjoyed the balconey! The only issue was the tub would not become a shower, we could not figure out the shower so we just took baths. "

"I had a wonderful time. Everybody was so nice and friendly. The food was excellent and having the 5 to 7 wine and cheese I thought was really nice of you guys."

"We showed up to the property to find out they had no reservation even though we made it over a month prior. So we had to stand around and wait for an hour so they could try to fix their mistake. Then the following night I went to go get food for me and my wife and showed back up to our room key not working. They tried to fix it and then tried to tell us they would fix it in the morning. That was at 9:30pm. We told the staff we needed our belongings because my wife is over 7 months pregnant and needed medication that was locked in there so they called maintenance and he said the same thing to wait until morning I said that is unacceptable so he decided he would drill the lock to our room. The manager then told him to wait until she got there and did not show up until midnight and acted like she was saving the day 3 hours after we were locked out of our room. Never will we stay there again. If you do decide to stay there bring all of your belongings everytime you leave the room even if it’s just to go across the street because if you get locked out they’ll try to get into it tomorrow not at the time of the problem."

"Very nice staff but the ground room floors smelt heavily of smoke . We also detected a very heavy odor of marijuana. Staff was very good at addressing it. The patrons were removed "

"Breakfast was good. Lots of options."

"Very clean. Friendly staff. Great breakfast. "