杜魯斯 3 星級飯店

「it is a good experience」

「It was an amazing stay」

「一切都很好」

「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional. Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...

「冷氣聲音太大，朝向公路的房間有點吵！」

「The hotel charged me for the room again on check-out even though I paid for the room upon booking through Expedia. Check your receipts and bank accounts!! It's been over a week and still fighting with the hotel to get my money back. No response from the hotel at all and apparently the manager there tells their staff they're not taking calls. Stay away if you can!!」

「Very good!」