卡頓伍德 3 星級飯店

「Very good experience~all my family love it!」

「The toilet in our room is almost not working, the shower head is leaking, and the soundproofing is very poor. We were also assigned a room next to the laundry room, and the noise from the machines made it impossible for my family to sleep after a full day of driving. When I went to the front desk to ask if it would be possible to change rooms if one became available, the male staff member was very impatient and his attitude made us feel very uncomfortable during our stay.」

「The room that I checked into had a leak when using the shower. The leak was so bad water was coming up from the floor when you stepped on it. I reported this to the front desk and they moved us to another room. The room we got moved to then had no tv remote. I then had to go back to the front desk and they suggested we use the remote from the room we got moved from. But then after turning on the tv in the room we got moved to it was not programmed. I then had to go back to the front desk and...

「Everyone was so helpful and kind. I traveled w an autistic child and I will tell you, everything went smoothly. Especially w the help I received from staff. Thank u!」

「Top hotel.」

「Had a great stay at Sedona Real! Love this place and the renovated suite. Amazing staffs that are super helpful and friendly as well.」

「Good 」