Brown Deer 3 Stars Hotels

"cleanband wuiet. "

"This is a lovely historic hotel close to the art and theatre district. Out room was clean but really needed an update. I understand it’s historic, but there were some soft spots on the floor in a couple of spots that were uncomfortable. The water in the shower was very touchy and unpredictable between to hot and too cold. The room temp was waaay to hot and there was no way to control the temp as it’s a steam coil on the wall situation. All we could do was “turn off the steam and you’re welcome to open the window”. Only one would open and it did not cool the room off much at all. UNTIL the next day, while we were out and then it REALLY cooled it down. Then there was no way to warm it back up because by then they must have gotten enough complaints about the heat so the whole system was off! So now the room is cold and no heat to warm it back up! The staff is friendly and helpful as they can be. Parking here is expensive and perilous. For a lovely as the hotel is, I think I’d skip the stay and visit the restaurant instead to see it. "

"Very friendly and helpful staff, they went the extra mile for a completely booked weekend. "

"Clean room. Friendly staff. Extra conveniences."

"Everything was good Except your paying 44$ per night for valet public parking They charge us double deposit on two separate cards then said they didn’t have my card on file that was charged when I used my card for the reservation still didn’t get my money back. "

"It was nice. Restaurant right there too. "

"I stayed here a year ago and my stay was average. Since then, this property has declined. The pool was opened, but it wasn't filtering or heating the water. There was a lot of nasty sediment on the bottom of the pool and globs of hair floating around in the stagnant water. Nobody swimming, for good reason! My biggest overall concern was my personal safety while entering and exiting the building. I'm an older woman traveling alone. Every time I used the parking lot exit, there were different sketchy men loitering and smoking weed right by the door in the dark, deserted parking lot. I will never stay here again for that reason among others. "