Bernalillo 3 Stars Hotels

"The rooms were very clean and comfortable. Staff were helpful and pleasant. "

"The room was clean but the property is a little dated. The breakfast was ok."

"Great location and friendly staff."

"I was disappointed to see the lack of true New Mexico hospitality in what is supposed to be a heritage hotel. My husband was confused when he was charged an extra fee on check in. He asked what it was for. The desk clerk told him he was paying that fee because he had elected to stay at that hotel. Needless to say, that answer did not satisfy, nor did it show basic respect for a sincere question. A fee should not ever be charged without a polite, concrete explanation for what it is for. It definitely wasn't for breakfast or complementary coffee stations. I'd say to the owner, because we were so disappointed, I actually looked him up, you are getting very rich on these hotels that used to be so charming and authentic. But your hotel seems like every other of the growing number of places that advertise well and ultimately have no actual respect for everyday travellers. We thought this one would be different. Unfortunately, it is not. Next time, AirBnB for us in ABQ. "

"Courteous staff. Got me ice and cleaned the ice bucket."