Ashville 3 Stars Hotels

"Clean room and friendly staff. Breakfast was good! Hot water with good water pressure too!"

"Made us feel comfortable and safe "

"Arrived on a Thursday for a weekend long trip. Upon checking in and getting to our room after a long day of traveling - we just wanted to crawl into bed after a hot shower. First thing start off with barely ANY water pressure in our shower, then we threw back the sheets and found two hairs - both of these issues were whatever to us at that point because we were so tired. We did make a comment to the staff at breakfast, and they said they would send someone up to clean the room. OK fine - now come Saturday - we booked another room for a family member to stay in and we go to checkin for the 2nd room for them, and the front desk Manager (Jessica I think her name was) informed us it WAS SOLD TO ANOTHER PERSON AFTER WE SPOKE TO HER ON THE PHONE AND CONFIRMED WE WOULD BE BACK SHORTLY TO CHECK IN and they were completely booked for the rest of the night! If we wanted the 2nd room we would have to go to the sister property 6 miles away and the family member would have to stay there (keep in mind he didn't have a car or anything would have to Uber there, etc. as we were his ride for the rest of the weekend)! We ended up having that family member sleep on the COUCH in our room which was terrible as he already has back problems. Staff was EXTREMELY rude, not helpful what so ever after selling our 2nd room, and on top of it being dirty when we check in - and we even overlooked that and didn't make it a big deal. Well Saturday unfortunately was something that we just could not overlook!"

"Clean. Quiet. Great location"

"The rooms were definitely not very clean at all. They look like they had been renovated but not kept up. We originally book a king suite(2 room suite) and were told they only have one of them and it was "out of order" due to a water leak. They didn't tell us this until they had already checked us into a room they knew was incorrect and I asked about the mix up. Anyhow, we worked out that issue and I was fine with staying in the current room and they were accommodating and gave us one night of our two free. It wasn't a horrible stay but the rooms were quite dirty and we had absolutely no towel bar or anywhere to hang wet towels after showering. There was dried CHUNKS of food on the couch and spots on the sheets. They was quite a bit of dirt around the toilet and the couch also. The breakfast was lack luster. Waffles, some fruit, oatmeal and sausage that looked a few days old. Also VERY watered down juice. Overall it wasn't the worst place I've ever stayed and the staff was friendly. "

"The staff were all very welcoming and pleasant! However, the room lacked darkening curtains, which meant that the parking lot lights made the room incredibly bright all night and, thus, made it difficult to sleep."