Anderson 3 Stars Hotels

"First, we were charged twice upon arrival and told that we would receive the refund in 3-7 business days. We checked in on Thursday (it’s now Monday) and our room’s been serviced once. We’ve had to ask for new towels every single day. "

"Excellent beautiful property and friendly staff "

"To start with at the check-in the employee was rude. . We got to room and it was not cleaned. We were not offered another room. We had someone coming to get us and needed our room to be able to put our luggage in it. . It was about 4:25 before room was available. Never plan to stay there again. Only reason I did not give it a one is because it is in the location we needed."

"We had to cut our trip short because the friends we were visiting became ill. Expedia refused to give us the refund, even though we checked out on time, stating that the hotel staff would not respond to their calls. The hotel staff informed me that Expedia would call and put them on hold then disconnect the call every time. Pretty shady. I am disappointed that we could not get any refund at all even though we bought the insurance."