阿伊亞 3 星級飯店

「My order is under hotel name "Waikiki Beach Marriott"(as shown in the confirmation letter), but what I actually have is "Courtyard by Marriott Waikiki Beach". They are totally two different hotels. The actual destination hotel was not what I expected; I remember using filters to search for hotels that were only 4 or 5 stars, but the one I found did not match that criteria, for it is 3 stars. I think I deserve a refund or compensation.」

「The AC broken only have fan, will not com again 」

「入住接待前台，非常热情和耐心，让旅途劳累的我们感觉温暖。清洁人员走廊讲话声音轻微，没有打扰第二天还在倒时差的我们，因为感冒怕冷，维修人员积极地帮我们把空调关掉，还给我们多加了一条毯子，让我感觉温暖多了，大概是我吃药后早上起床晚，错过了清洁时间，有几天没能打扫，好在前台有毛巾，帮我解决了出汗后的困扰。最后一天我们的房间清洁了，给我们留下了一个温暖的回忆。谢谢提供服务的员工。」

「Hotel did a quick hotel renovation holes in likely asbestos popcorn ceiling, shaved all doors with locks that were too loose or too difficult to lock easily gaps indoors— pool room was on side with AC unit view. Most importantly there was drug use in front of the hotel where you valet your car… lack of staff had one member bartending, checking in guests, and valet car. When calling or asking for a manager front staff did not know who that was? The hotel has been very non-responsive since July 15...

「Nice!」