「Finally a hotel chain location that gets it. Not only was the GM of the location accessible but she took the lead on our predicament. We needed to book a hotel for the day before we would arrive from the end of a cruise, so we wouldn’t be stuck waiting until 3pm to check in. She handled all of the necessary arrangements to prevent us receiving a no-show and losing our room. She emailed her staff so all would be aware of our special circumstances and when our cruise had an entire day delay, we...
「Finally a hotel chain location that gets it. Not only was the GM of the location accessible but she took the lead on our predicament. We needed to book a hotel for the day before we would arrive from the end of a cruise, so we wouldn’t be stuck waiting until 3pm to check in. She handled all of the necessary arrangements to prevent us receiving a no-show and losing our room. She emailed her staff so all would be aware of our special circumstances and when our cruise had an entire day delay, we...
Rita