After a long day working a wedding catering event, I had to check in late at night - and I couldn’t have asked for a smoother experience. The two front desk staff were incredibly kind, helpful, and welcoming. The room itself was clean, comfortable, and just what I needed to rest and recharge.
After a long day working a wedding catering event, I had to check in late at night - and I couldn’t have asked for a smoother experience. The two front desk staff were incredibly kind, helpful, and welcoming. The room itself was clean, comfortable, and just what I needed to rest and recharge.
The hotel was great staff was friendly. I left something g in the room and I’m hoping the hotel does the right thing and gets back to me regarding my item.
The hotel was great staff was friendly. I left something g in the room and I’m hoping the hotel does the right thing and gets back to me regarding my item.
I booked a late reservation for my husband - as his flight was delayed and needed somewhere to stay.
The hotel ended up being fully booked although I reserved him a room through hotels.com and pre-paid. It was a huge bummer and he didn't get a room anywhere else that night :( and had to sleep in his car.
I will say though the front desk staff at Tru were very helpful and really tried to find him another room somewhere else and even called hotels.com. I wanted to give kudos to the front staff...
I booked a late reservation for my husband - as his flight was delayed and needed somewhere to stay.
The hotel ended up being fully booked although I reserved him a room through hotels.com and pre-paid. It was a huge bummer and he didn't get a room anywhere else that night :( and had to sleep in his car.
I will say though the front desk staff at Tru were very helpful and really tried to find him another room somewhere else and even called hotels.com. I wanted to give kudos to the front staff...
room was clean & nice except for little hairs in the tub . lotion bottle was empty but everything else was 10/10!! I enjoyed it & would definitely be back. I loved the body wash , shampoo & conditioner & the tub especially. Bed was comfortable & room was easy to find. Other than the fact that they don't take cash , everything else was lovely. Breakfast was very good & loved the coffee / tea & that it had a gym . Stayed here for Scarowinds & it was only 6 mins away .
room was clean & nice except for little hairs in the tub . lotion bottle was empty but everything else was 10/10!! I enjoyed it & would definitely be back. I loved the body wash , shampoo & conditioner & the tub especially. Bed was comfortable & room was easy to find. Other than the fact that they don't take cash , everything else was lovely. Breakfast was very good & loved the coffee / tea & that it had a gym . Stayed here for Scarowinds & it was only 6 mins away .
Myasia
Reviewed November 8, 2026Reviewed November 8, 2026
staff at check-in was rude and not helpful would not check us in until 3pm on the dot. we got there 5 minutes before and the guy told us didnt i tell you 3pm and walked away from the desk not to return until 3pm exactly me and several other guest just looked at each other and shook our heads but Greg and the cleaning staff were the best. always helpful. The room was very large and very very clean. I received a call at checkout from a rude person at front desk threatening to charge for another...
staff at check-in was rude and not helpful would not check us in until 3pm on the dot. we got there 5 minutes before and the guy told us didnt i tell you 3pm and walked away from the desk not to return until 3pm exactly me and several other guest just looked at each other and shook our heads but Greg and the cleaning staff were the best. always helpful. The room was very large and very very clean. I received a call at checkout from a rude person at front desk threatening to charge for another...
JUANITA
Reviewed December 2, 2021Reviewed December 2, 2021