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"The location was ok, easy to access from 2 tram stops."

"The staff at reception and the bar were excellent - very professional, polite and helpful. The breakfast was seriously disappointing and I would not pre-pay for it again. We were there for 4 breakfasts and mostly there 30 to 60 mins before the closing of the service, but we felt there was mainly scraps left to pick over. On Saturday 18 April, the food that should be hot was cold (because 2 of the "hot plates" were switched off) there weren't any eggs, beans, bread for toast or pancakes, all of the marmalade and jam jars were vitually empty. When I complained to the breakfast lady, her answer was that she was working alone (implying she was doing her best in a difficult situation). She then brought out some fried eggs from the back which had been cooked in advance and were also cold (and didn't switch on the hot plate, but it was too late anyway). "