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Hotel Matthiol

4.5 star property
Alpine retreat combines mountain adventures with on-site relaxation at the Zermatt-Matterhorn Ski Paradise, where massages and meals await after a day outdoors

Choose dates to view prices

Hotel Matthiol is ideal for exploring Zermatt-Matterhorn Ski Paradise. Enjoy spa massages, on-site meals, and mountain views from the garden and terrace. Free WiFi, bike rentals, and excellent service from multilingual staff are available.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Bar
The current price is NT$13,134
NT$13,954 total
includes taxes & fees
Jun 7 - Jun 8

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About this property

Hotel Matthiol

  • Luxury hotel near Zermatt-Matterhorn Ski Paradise
  • Consider a stay at Hotel Matthiol and take advantage of a terrace, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a Swedish massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like hiking/biking, ice skating, and snowshoeing. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
  • Additional perks include:
    • Free train station pick-up, bike rentals, and babysitting (surcharge)
    • Smoke-free premises, a porter/bellhop, and helicopter/airplane tours
    • Luggage storage, coffee/tea in the lobby, and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel Matthiol boast thoughtful touches such as premium bedding and bathrobes, in addition to amenities like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Childcare services and free infant beds
    • Bathrooms with showers and free toiletries
    • 31-inch flat-screen TVs with cable channels
    • LED light bulbs, refrigerators, and tablet computers

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM

Contactless check-in available

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between April 14 and May 9.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel Matthiol pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Matthiol?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at Hotel Matthiol on 2026/6/7 start from NT$13,134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Matthiol?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Matthiol?

Check-out is at noon.

Does Hotel Matthiol provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 900 per person applies.

Where is Hotel Matthiol located?

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt is within a 10-minute walk of Forest Fun Park and Zermatt-Furi Gondola and close to winter sports such as cross-country skiing. Zermatt-Matterhorn Ski Paradise is steps away. Zermatt Gornergratbahn Station is 23 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 425 out of 532 reviews
Rating 8 - Good. 86 out of 532 reviews
Rating 6 - Okay. 10 out of 532 reviews
Rating 4 - Poor. 9 out of 532 reviews
Rating 2 - Terrible. 2 out of 532 reviews

Reviews

Verified

10/10 Excellent

Guzel

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend for romantic getaway
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony View of Matterhorn - Could not beat waking up to this. All Hotel facilities were great, room - breakfast - ski room And staff were helpful from the time we booked to when we checked out - Could not recommended this place more
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Wasem

Liked: Cleanliness, staff & service, amenities
The place is super clean super well serviced friendly staff they carried our heavy luggage to the room very good breakfast and dining option one of the top standards in Europe
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

jesper

Liked: Cleanliness, staff & service, amenities
Clean and friendly boutique hotel, nice and free spa facilities
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around. Great location, friendly and helpful staff. Enjoyed the breakfast and the bar for a drink and light snack.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and wished we could have stayed longer! Excellent service and hotel!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chandrahas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel. New. Only negative dislocation. On far end of town. No near by restaurants. Property restaurant closed on day we checked in. Uphill walk and taxi 70 swiss francs for 1.5 km. Bus is free, every 20-30 minutes. Hotel e-tuk tuk will pick up and drop off at the railway station. Must call from Tasch about arrival time. No receptionist after 10 pm. Otherwise great property. Breakfast is very good and was included in the room rate. Bar is quaint. Dinner was excellent. We had excellent view of Matterhorn from 2 floor room.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. Very posh,clean,inviting, and relaxing. Excellent services. Breakfast was perfect with everything fresh and delicious. We had a wonderful stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property was very beautiful with wonderful staff!
Stayed 8 nights in Dec 2023
Verified

10/10 Excellent

Poorya

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Matthiol Boutique Hotel. The room was beautiful, and I highly recommend using the sauna—it was an amazing experience. The staff were incredibly friendly, welcoming, and attentive throughout our stay. Breakfast was phenomenal, and we also had dinner at the hotel restaurant, which honestly was one of the best dining experiences we had in Zermatt. The food and atmosphere were outstanding. The hotel offers pick-up and drop-off service from the train station, which was very convenient and made arrival and departure seamless. The location is truly exceptional, with a beautiful trail right behind the property and breathtaking views of the Matterhorn. Highly recommend this hotel for an unforgettable stay in Zermatt.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area, the facilities and the staff were outstanding.
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and great staff. Will return if back in Zermatt.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Todd

Liked: Property conditions & facilities
I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt!
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Zisan

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Matthiol was our favorite stay in Switzerland! The hotel is tucked just outside the main part of Zermatt, which made it feel peaceful and private, but it was still an easy walk into town, and the complimentary shuttle was a nice bonus. We stayed in a spa room with a sauna, steam shower, and a big soaking tub right by the window overlooking the mountains. The self-guided spa was perfect for relaxing, and the massage we booked was absolutely worth it. On top of all that, the restaurant served some of the best food we had during our entire trip. We cannot wait to come back!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is magnificent. The views are great. The decoration is very nice. All the staff is extremely friendly. I recommend this place very much. Zermat is beautiful and this property is wonderful.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Amazing stay with great staff and exceptional service
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Maren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, with exceptional room and views. Highly recommend. Hope to return!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Jeffreu K

Liked: Cleanliness, amenities, property conditions & facilities
The whole staff from Debra, Jo, Lorraine, Danieli, and the owner himself were super kind. Made us feel like we were friends and not just guests. Cant recommend enough. Just good people.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel in Zermatt

Breakfast each morning was delicious. The staff were kind and helpful. The rooms were large with many amenities. The room lights were a little confusing and you had to be careful with the shower so as to not soak the whole bathroom. It’s a 25 minute walk to town but close to hiking trails. We did not take advantage of the spa, but it looked nice. The restaurant food was great. We attended a wedding at the hotel and the food was superb.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! The staff were all very accommodating and helpful. Nice breakfast. Clean, comfortable bedding.
Stayed 3 nights in Dec 2024