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Hotel Basecamp

3.0 star property
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Basecamp

Front of property - evening/night
Creator video
Superior Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds
Standard Quadruple Room | 1 bedroom, in-room safe, desk, cribs/infant beds
Superior Double Room | Balcony view
Nestled in the mountains, Hotel Basecamp offers a warm welcome with a breakfast buffet and cozy library. Active travelers can explore nearby hiking and biking trails or unwind in the sauna after an adventure-filled day. With dry cleaning services, luggage storage, free WiFi and helpful staff praised by previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is NT$9,922
NT$10,604 total
includes taxes & fees
Sep 15 - Sep 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Standard Quadruple Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 42 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Superior Double Room

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 420 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | 1 bedroom, in-room safe, desk, cribs/infant beds

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 172 sq ft
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed
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About the neighborhood

Located in Zermatt, Hotel Basecamp is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Explore all the area has to offer with mountain biking, rock climbing, and mountain climbing.
Visit our Zermatt travel guideOpens in a new window
Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪Elsie Bar - ‬6 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Parkhotel Beau Site - ‬3 min walk
  • ‪Papperla Pub - ‬3 min walk

About this property

Hotel Basecamp

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Basecamp and take advantage of a free breakfast buffet, a garden, and a library. Active travelers can enjoy hiking/biking at this hotel. For some rest and relaxation, visit the sauna. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, tour/ticket assistance, and luggage storage
  • A front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Basecamp have perks such as separate sitting areas, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and cribs/infant beds

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Hiking/biking trails
  • Library
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • No elevator

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 35
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 35

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CHF 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10 per pet, per day
  • Early check-in fee: CHF 35 (subject to availability)
  • Late check-out fee: CHF 35 (subject to availability)
  • Crib (infant bed) fee: CHF 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Is Hotel Basecamp pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much does it cost to stay at Hotel Basecamp?

As of 2025/8/24, prices found for a 1-night stay for 2 adults at Hotel Basecamp on 2025/9/15 start from NT$9,922, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Basecamp?

Hotel Basecamp doesn't offer parking.

What time is check-in at Hotel Basecamp?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 35 (subject to availability).

What time is check-out at Hotel Basecamp?

Check-out is at 10:30 AM. Late check-out is available for CHF 35 (subject to availability).

Where is Hotel Basecamp located?

Situated in the mountains, this hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

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Hotel Basecamp Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 243 out of 296 reviews
Rating 8 - Good. 39 out of 296 reviews
Rating 6 - Okay. 10 out of 296 reviews
Rating 4 - Poor. 1 out of 296 reviews
Rating 2 - Terrible. 3 out of 296 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Serve good breakfast, hospitality is great
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only here for a short stay, but it was perfect. Friendly staff, room with an excellent view, easy check in, close to many trails.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, excellent staff, and adorable room, with a great balcony and view of the Matterhorn!
Stayed 3 nights in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our time here! As soon as we arrived, the staff got us into our room and they were so kind! The room and view were beautiful, breakfast was excellent, the hotel was super clean and beautifully furnished! We will absolutely be coming back!
Stayed 2 nights in May 2025

10/10 Excellent

Sujata

Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms , good breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Woojin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was awesome. Approximately 10 minute-walk from both the Gornergrot train station and the Zermatt cable car station. Great view from the balcony as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel boasts an exquisite ambiance, adorned with climbing gear and captivating photographs. The beds were exceptionally comfortable, and the breakfast selections added to the convenience of our stay. Most notably, the assistance provided by the front desk staff in organizing our stay and excursions was invaluable, with special recognition to Rebecca for her exceptional support.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Luciano very friendly receptionist / bartender. Quiet street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the Matterhorn from large, comfortabe room. Very nice, modern amenities. Memorable skylight of nearby mountains. Helpful staff with good advice. Very good breakfast offerings and service. We have stayed at many special hotels around the world. This one rates highly overall and for value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Jul 2025

10/10 Excellent

Qian Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room (Half dome) with most of the basics provided. Breakfast was decent with friendly staff. Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well tended property. Staff was very friendly and helpful. Beautiful view of the Matterhorn from our private veranda.
Stayed 2 nights in May 2025

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Spacious room. The service was outstanding. Breakfast was awesome. The only thing I didn’t like, is that there is no air conditioning.
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Staff was amazing! Views incredible. The website was representative of what we had. Definitely recommend!!
Stayed 2 nights in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are awesome great location well laid out
Stayed 5 nights in Feb 2025

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sevice, and large rooms.
Stayed 5 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelli

Liked: Amenities
Staff was wonderful, room were spacious and clean. Great location to town and skiing!
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BaseCamp is our everything for zermatt

We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and location are great. But the staff was great. Caroline and the staff are absolutely amazing! They helped make the trip outstanding.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint property with helpful staff. We called from train station and they coordinated a e taxi for us. The room had scenic views and was perfect for our family.
Stayed 2 nights in Mar 2025

10/10 Excellent

Madel Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you can, book the mountaim view room and you will not regret it. Location is not far to shops and station. Really enjoyed and loved our experience at Hotel Basecamp, highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

lesley jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Incredible hotel first class service and comfy beds!
Stayed 1 night in Feb 2025