A bit far to the train station and not close to the ski lift. The room is big, furniture were old style but clean, my room is not face to the Matterhorn as they said. Bathroom is smelly and from 1960’s. they should have a renovation, overall is expensive.
We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Tammy
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Florin,Zurich
親子旅遊
2025 年 5 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Florin
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Kevin
情侶出遊
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
Kevin
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Jessica
2025 年 4 月 24 日
Jessica
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Daniel
2025 年 4 月 18 日
喜歡:員工素質和住宿環境和硬體
The lady and staff were super friendly. Enjoy my stay. Recommend
Daniel
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Bernard
2025 年 4 月 13 日
Bernard
於 2025 年 4 月住了 4 晚
10/10 有夠讚
Katherina
家庭旅遊
2025 年 4 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms were comfortable with the beautiful views of the mountains. The breakfast was good, I just wish there was more variety from day to day( we stayed 5 days). The bathrooms were slightly outdated, it was hard taking a shower with a shower curtain without having the water spill on the floor. The room was spotless, and the cleaning crew did an amazing job every day cleaning the room. Location was very central to the lift and the center of Zematt. I felt that charging 5 CHF for use of the microwave was excessive as well as 3 CHF for ice. I don’t think I ever stayed in the hotel that did that. Front desk staff was very helptand pleasant. Overall, we had a very nice stay
Katherina
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Kenneth
團體旅遊
2025 年 3 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great service. Went above and beyond what was expected.
Kenneth
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Andrew
2025 年 3 月 20 日
Andrew
於 2025 年 2 月住了 7 晚
10/10 有夠讚
Luanne
團體旅遊
2025 年 3 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Excellent choice for our stay in Zermatt.
Very friendly & helpful staff.
Excellent breakfast every morning.
Our room had a beautiful view of the Matterhorn.
Highly recommend.
Luanne
於 2025 年 2 月住了 4 晚
8/10 不錯哦
christopher
2025 年 2 月 24 日
christopher
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Brian
2025 年 2 月 21 日
Brian
於 2025 年 2 月住了 5 晚
10/10 有夠讚
Zubair
2025 年 2 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing place to stay
Friendly staff, wonderful, comfortable place. Has a secret easier way to get to the station through a private lift. The view of Matterhorn was unbeatable from our room.
Zubair
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Sandra
家庭旅遊
2025 年 2 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.