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"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"Always love coming here during the winter time for the slopes"

"Clean room, friendly staff, great food available at the buffet restaurant. "

"Loved this hotel. Was next to the ski slopes. Staff was friendly and the spa was incredible!! "

"Nice and clean place with super friendly staff. Definitely will go back there again."

"It is ski resort so unless skiing no activity to do."

"Nice place to be. Staff very nice and cordial. "

"Clean rooms, nice staff, many restaurants. Super convenient for skiing "