Yuzawa Highland Alpine Garden Tours

Very helpful and friendly staff, i did get a bit confused with the key card booklet telling me to give in the key card when I leave the hotel, which turns out, is actually not necessary. Also a good selection of restaurants both in and around the hotel, very good for foodies wanting somewhere central in Niigata that's not too far from the station. (Maps says 20 min walk, I did it in about 12)

Special experience - close to nature and yet very modern facilities and impressive architecture. Would recommend coming in the snowy season

Very courteous staffs!