"The two onsens are stunning, especially the open air portions. Watched the sunrise over the mountains during an early morning soak in the infinity pool like onsen."
"Been to Japan a few times and have been staying in Toyoko Inn. Hotels are clean and convenient and breakfast are good. As Fuji Kawaguchiko really appreciate that they provide shuttle bus and drivers are helpful. Thank you for your service and I enjoyed my stays."
"I liked the location and the public spaces. The half board was disappointing- basically a buffet with a small add on. The mountain view described for my room was a courtyard and the pictures of the private onsen did not match the reality. My stay was just fine but it did not meet the expectations set by the descriptions online."
"I am allergic to seafood, we talked to the staff and the chef and no one helped me or cared about it. They just didn’t take any responsibility, it was horrible, they should change."
"Hotel indigo has amazing service. The check in process was clear and ringing staff for help was easy. Everything was clean and well put together. My expectations were exceeded when staying here."
"Superbe emplacement au bord du lac Ashi, avec une vue absolument magnifique. La chambre avec vue sur le lac est un vrai coup de cœur, un petit plus qui rend le séjour encore plus magique."
"Booked only for one night. Wished we would have booked for another stay. Beautiful property. Utilize the free shuttle available from the train station to the hotel. Don’t attempt to walk especially if carrying luggage as there are steep hills. You will be asked to remove your shoes before entering hotel so make sure you have decent socks on as this is a shoeless property."
"I was wowed. To be honest, pictures don’t do this justice. It’s a place you can get lost in- in the most beautiful way possible. It is the most scenic stay I’ve experienced to date. It inspires poetry and deep thought. It was my brilliant oasis. Thank you! My only qualms were the food- it was bit underwhelming for the price point; however, the dining view, opulence and careful care from staff made up for it a bit."