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Crowne Plaza Xian by IHG

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Crowne Plaza Xian offers a quiet escape in the historic Beilin district. Guests can unwind at the spa, enjoy Chinese dishes at three restaurants, or swim in the indoor pool. The hotel provides practical amenities like WiFi, a hair salon, and dry cleaning services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Gym
  • Laundry
The current price is NT$1,813
NT$2,114 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Club Lounge Access

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bathtub and shower
Hair dryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 4
  • 1 Twin Bed
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About the neighborhood

Map
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061

What's nearby

  • Xi'an Museum - 13 min walk - 1.1 km
  • Drum Tower - 14 min walk - 1.2 km
  • Chang'an University - 16 min walk - 1.4 km
  • Small Wild Goose Pagoda - 17 min walk - 1.5 km
  • Xi'an City Walls - 3 min drive - 3.2 km

Getting around

  • Tiyuchang Station - 11 min walk
  • Xi'an West Railway Station - 19 min drive
  • Xi'an (XIY-Xianyang Intl.) - 47 min drive

Restaurants

  • ‪Crowne Plaza Club Lounge - ‬6 min walk
  • ‪老兰家 - ‬8 min walk
  • ‪小文姐攸县米粉(体育场店) - ‬6 min walk
  • ‪佛伦萨古典火炉披萨 - ‬16 min walk
  • ‪Burger King 汉堡王 - ‬4 min walk

About this property

Crowne Plaza Xian by IHG

Luxury hotel located in Beilin
You can look forward to a terrace, a hair salon, and dry cleaning/laundry services at Crowne Plaza Xian by IHG. Indulge in a body scrub, a body wrap, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and 1 meeting room
  • A ballroom, a vending machine, and a 24-hour front desk
Room features
All 315 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • TVs with DVD players
  • Coffee/tea makers, daily housekeeping, and desks

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9.0 out of 10, Wonderful, 456 reviews
The price is NT$1,886
NT$2,199 total
includes taxes & fees
Dec 1 - Dec 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 160 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • B-G51
  • Made In Palace
  • Zhuque Cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • Elevator

More

  • 51 floors
  • Ballroom
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 373.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 160 per person
  • Rollaway bed fee: CNY 373.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian by IHG Hotel
Crowne Plaza Xian by IHG Xi'an
Crowne Plaza Xian an IHG Hotel
Crowne Plaza Xian by IHG Hotel Xi'an

Frequently asked questions

Does Crowne Plaza Xian by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Xian by IHG?

As of 2025/11/30, prices found for a 1-night stay for 2 adults at Crowne Plaza Xian by IHG on 2025/12/15 start from NT$1,813, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Xian by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Xian by IHG?

Check-in start time: noon; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Xian by IHG?

Check-out is at noon.

Where is Crowne Plaza Xian by IHG located?

Located in Beilin, this luxury hotel is within a 10-minute walk of Forest of Steles and Jiaodaruisun Stadium. Xi'an Museum and Drum Tower are also within 1 mi (2 km). Tiyuchang Station is 11 minutes by foot and Xiaozhai Station is 18 minutes.

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Reviews

Crowne Plaza Xian by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.2

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 122 out of 166 reviews
Rating 8 - Good. 32 out of 166 reviews
Rating 6 - Okay. 9 out of 166 reviews
Rating 4 - Poor. 2 out of 166 reviews
Rating 2 - Terrible. 1 out of 166 reviews

Reviews

10/10 Excellent

Berenice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location, delicious breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crown plaza is a beautiful hotel it is so clean food is great staff are lovely and the rates are fantastic Would totally recommend this hotel Justin at the front desk has been so helpful to me there and Binny Chen at the concierge was just great and totally helpful
Restaurant on 51st floor was beautiful
Wally delivering food
Fabulous room
Fabulous Bathroom
Stayed 3 nights in Aug 2025

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cool hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Property conditions & facilities, room comfort
An excellent place to stay. Great service. Very nice and well located. My family and I had a great stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

KAH WEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near stadium and Metro. Walking distance to museums.
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful.

It was a good pleasant stay.
Stayed 4 nights in Feb 2024

6/10 Okay

Türkay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not recommended, this is not a five star hotel

The most important reason why I chose this hotel was that it offered an exchange option. During my three-night stay, I was unable to make an exchange due to a "bank system error." I was directed to the bank next door and lost three hours to exchange money. The manager just say that the problem was not with them. For breakfast: the hotel has three restaurants. But when I ask for gluten-free bread they just answered they don’t have!
Stayed 3 nights in May 2025

10/10 Excellent

Shiqin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quiet. However, they do not assist guests with booking day tours. A bit of a walk to the nearest metro station but only a short taxi ride to bell/drum towers. Taxis are quite cheap here. Walkable to xian yan tower.
Stayed 5 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, older style hotel but well maintained. Staff are excellent, very helpful to ma because I can’t speak Chinese. Great breakfast, decent smallish gym. Too much plastic to be eco-friendly but very comfortable business stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was upgraded and spacious on high floor. Some corner surface has minor dusts, facility really good but some of them were bit old. All in all is nice! Over expectation. Location good and various dinning option including onsite of hotel at top floor.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My one bedroom unit is very spacious. I was solo but I think it's ok for a family of 3 or even 4. 1 bedroom, 1 big living room and the kitchen area. The unit has all necessities you may need for a comfortable stay. The washer dryer worked well and was even provided with detergent. Bathroom was in old-fashioned style but updated modern amenities and high-end toilet. Nice and neat. The staff were kind and sweet. Great location, just 1 street away from a street with many dumpling stores (including 1 highly rated online). There's a small draft beer bar next door with some mean beers and the staff are fun, too. Highly recommended.
Stayed 1 night in Nov 2024

6/10 Okay

Xiao

Disliked: Staff & service
I stayed a few nights at this hotel. As a five star hotel, this property meets the expectation of cleaness. The room setting is a bit out of date but it still works well in general. I particularly liked the bathroom layout -- it is larger than most hotel room bathroom by seperating toilet from shower/bath tub. The hotel staffs are good in general. However, I had a bad experience with one front desk staff -- Frank Fang. When I need to use the business center for a printing, I asked him where the business center was located. He told me that the business center had been closed. So, I asked him what the open hour of the business center was. He changed his words by saying that the business center was still open but no staff there. So, no guest can use the business center. Then, I asked his help for the printing. He said the front desk could help the printing but it would come with a charge. When I tried to hand him my USB drive for the priting, he told me that no USB drive would be accepted. Anyone who like to use the printing at the front desk has to use the Chinese App, Wechat, to transfer the file to him for the printing. For anyone without the Chinese App, nothing he can do. Then, he refused to give any additional help. I have a quite positive experience at this hotel. However, Frank Fang's attitude ruined my good impression of this hotel. Quite disappointed.
Stayed 6 nights in Jul 2024

10/10 Excellent

SÔNIA R X R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me hospedaria novamente com certeza.

Hotel maravilhoso, realmente um 5 estrelas perfeito. Só a Localização que não achei perfeita.
Stayed 3 nights in Nov 2024

8/10 Good

Andre Scalco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frustou nossas expectativas

Hotel muito bom….mas deixou a desejar não arrumando o quarto na segunda diária….imperdoavel…pois saímos o dia todo para passear ,e foi alegado que não colocamos o papel na porta para arruma-lo
Stayed 2 nights in Apr 2024

8/10 Good

CHUN HEI MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通不太方便，前往地鐵要走一段路。前台服務員很有禮貌，提供適當的服務。
Stayed 6 nights in Apr 2024

10/10 Excellent

JIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2022

8/10 Good

Hiu Sze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔整齊的房間

房間清潔整齊，check in流程順暢。愉快的差旅住宿體驗。
Stayed 3 nights in Jul 2021

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for the awesome room. I really appreciated the cleanliness, thick comfortable clean towels.
Stayed 2 nights in Jan 2020

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Xi’an city. Easy to commute to everywhere.
Stayed 1 night in Sep 2019

10/10 Excellent

Jonathan, Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常好的酒店，可以俯瞰西安的夜景，酒店工作人员非常热情，各项设施都很好，并且帮我们免费升级了房间，是一次愉快的入住体验，下次还会选择这家酒店
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, spacious rooms

Lovely hotel with opulent public rooms, and spacious well appointed bedrooms. Situated a little outside the ancient city centre - about a twenty minute walk to the City South Gate. Food good - the buffet dinner in the Zhuque excellent. The CP staff were helpful, despite the language barrier - an English speaker was usually made available when needed. Concierges were particularly obliging. 51st floor bar worth a visit, especially at night. Highly recommended.
Stayed 3 nights in Sep 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

It was a very comfortable stay for our family trip. The front desk and the concierge was very helpful. The breakfast was great with a lot of good choices. Only problem is the pool is not the hotel managed facility, the water and towels are not clean and poorly maintained. It’s mainly the swim lesson program for the kids who are not staying at the hotel.
Stayed 3 nights in Jul 2019

8/10 Good

直, 岡山

Liked: Cleanliness, staff & service
Disliked: Amenities
有りがちですが、シャワーの水圧が低すぎでした。
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
ホテルの建物と設備、ハウスメイドの掃除の程度はとても良かった。しかし、フロントの従業員の説明が不十分で態度が横柄であった。英語が通じる従業員が極めて少なく大変困った。配車を担当している従業員は頑張っていた。顧客対応を大幅に改善する必要がある。
Stayed 3 nights in Jul 2019