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"The room was clean and comfortable, and although I was staying alone, the space provided was sufficient for up to three guests. Overall, the experience was good. However, the bathroom had an unpleasant odor, likely due to humidity."

"Great service and good room condition "

"it’s ok "

"Service is great and staffs are very friendly. Service is one of the best Sheraton I have stayed around the world. Room and linens are clean. Bathroom is big enough but the arrangement can be better, a minor design issue. Location is in North Hsinchu which is far from the old Hsinchu downtown. Having visited Hsinchu many times over the last 18 years, I think this is the best hotel overall in Hsinchu and Ambassador hotel, located in the old downtown Hsinchu, being second best. "

"Staff is very helpful and capable. Rooms are very clean and spacious. "

"Pleasantly surprised that the room condition is very good. Good location."

"Every thing is good except the hilly environment. If you are traveling with elderly, need to be mindful about the slope and steps. "

"Clean and updated rooms. "

"Had a 3 week stay here for work. The staff were all wonderful and very accommodating."