大廳

沃茨伯勒溫德姆戴斯飯店的評分

2 out of 5
沃茨伯勒溫德姆戴斯飯店
21 Perron Dr, Wurtsboro, NY

評論

7.4

不錯哦

10 分,有夠讚;437 則評論中有 119 則" "
8 分,不錯哦;437 則評論中有 169 則" "
6 分,一般般;437 則評論中有 74 則" "
4 分,不太好;437 則評論中有 35 則" "
2 分,很糟糕;437 則評論中有 40 則" "

7.6/10

整潔度

8.0/10

員工素質

7.6/10

設施服務

7.2/10

住宿環境和硬體

7.2/10

環保程度

評論

10/10 有夠讚

Justine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay, everyone was friendly, it was very clean
於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日回覆
Hello Justine,We're delighted to hear you enjoyed your stay with us and found our staff friendly and the hotel clean. Your comfort and satisfaction are our top priorities, and we appreciate your positive feedback. Should you have any further comments or need assistance, please don't hesitate to contact us directly.

6/10 一般般

Oded

商務旅客
喜歡:整潔度、員工素質和客房舒適度
ok for one night
Room was clean but the room is old and can use some updates- carpet, bathroom , furniture
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月17日回覆
Hello Oded,We appreciate your feedback and will share your suggestions with our management for their consideration on future updates. Thank you for choosing our hotel for your stay.

4/10 不太好

Rebecca

情侶出遊
喜歡:整潔度
不喜歡:員工素質
Place was well kept and the room was nice - however i got a nosebleed in the middle of the night and they kept my deposit over the messy pillowcase. Will not be staying here again. They got my $200 over something another hotel of higher reviews would’ve just replaced the pillow for.
於 2024 年 2 月住了 1 晚
Guest Relations Specialist 於 2024年2月11日回覆
Hi Rebecca,We sincerely apologize for the inconvenience caused during your stay. While we strive to maintain a high standard of cleanliness and comfort for all our guests, our policy regarding deposits is clearly outlined upon check-in. Unfortunately, in cases where damage occurs, such as with the pillowcase, we are obligated to adhere to these policies. We regret any frustration this may have caused and hope you'll reconsider staying with us in the future.

2/10 很糟糕

Adrian

於 2023 年 12 月住了 3 晚
Guest Relations Specialist 於 2023年12月23日回覆
Hi Adrian,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

10/10 有夠讚

Cynthia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Guest Relations Specialist 於 2023年11月6日回覆
Hi Cynthia,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 有夠讚

clinton

於 2023 年 10 月住了 1 晚
Guest Relations Specialist 於 2023年11月11日回覆
Hi Clinton,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 有夠讚

Aretha

商務旅客, 家庭旅遊
喜歡:員工素質和住宿環境和硬體
I DIDNT LIKE THE FLOORS WASNT SWEPED AND THE FLOOR NEEDED TO BE MOPPED. OVERALL THE ROOM WAS CLEAN
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月22日回覆
Hello Aretha,We apologize for the inconvenience caused by the cleanliness issue. We appreciate your feedback and will make sure to address it with our housekeeping team to ensure a better experience for our future guests.

10/10 有夠讚

Polina

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not too fancy, casual, relaxed, and I felt safe. I will be back. Thank you.
於 2023 年 10 月住了 2 晚
Guest Relations Specialist 於 2023年10月17日回覆
Hi Polina,We're delighted to hear that you had a comfortable and safe stay with us. Our commitment to providing a relaxing atmosphere is at the core of our hospitality philosophy, and we're pleased to know it met your expectations. We look forward to welcoming you back in the future and thank you for choosing our hotel for your stay. Your feedback is greatly appreciated.

10/10 有夠讚

francesco

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay.
於 2023 年 10 月住了 1 晚
Guest Relations Specialist 於 2023年10月12日回覆
Hi Francesco,We're delighted to hear that you had a wonderful experience during your stay at our hotel. It's our utmost priority to provide our guests with a comfortable and enjoyable environment, and we're thrilled to know that we met your expectations. We take great pride in our commitment to offering excellent service, and we appreciate your positive feedback. Should you choose to stay with us again in the future, we look forward to providing you with another exceptional stay.

10/10 有夠讚

Nathan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Guest Relations Specialist 於 2023年10月27日回覆
Hi Nathan,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 不錯哦

Dimtrios

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Guest Relations Specialist 於 2023年10月27日回覆
Hi Dimtrios,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 有夠讚

Karolynne,Quebec City

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really appreciate our room and the staff was really kind. He gave us a welcome gift of small pastries and water bottles. The beds were comfy and the place was rather quiet despite it being full.
於 2023 年 9 月住了 2 晚
Manager 於 2023年10月4日回覆
Hi Karolynne,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back

8/10 不錯哦

Luke

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月3日回覆
Hello Luke,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 有夠讚

Kirill

喜歡:整潔度、員工素質和住宿環境和硬體
Nice, clean, conveniently located hotel.
於 2023 年 9 月住了 2 晚
Guest Relations Specialist 於 2023年9月26日回覆
Dear Kirill, We're delighted to hear that you found our hotel nice, clean, and conveniently located. Your comfort and satisfaction are important to us, and we're thrilled that you had a positive experience during your stay. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions to help us maintain this level of excellence, please feel free to share. Thank you for choosing our hotel, and we look forward to welcoming you back in the future. Your feedback is greatly appreciated!

8/10 不錯哦

kenneth

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚
Guest Relations Specialist 於 2023年9月20日回覆
Hi Kenneth! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

8/10 不錯哦

Susan Van

商務旅客
Last minute stay due to storm we were called into work to get the trees off the powerlines. This hotel was available. A lot of other places were booked, so we were very thankful that they were open and had room.
於 2023 年 9 月住了 1 晚
Guest Relations Specialist 於 2023年9月12日回覆
Hi Susan Van! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

8/10 不錯哦

Steve

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was fine
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月10日回覆
Hello Steve,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope to see you again to deliver you with a 5 star experience.

8/10 不錯哦

Xiomara

喜歡:整潔度、員工素質和設施服務
Good
於 2023 年 9 月住了 1 晚
Guest Relations Specialist 於 2023年9月7日回覆
Hi Xiomara! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 有夠讚

KWOK KAI

喜歡:整潔度、員工素質和客房舒適度
於 2023 年 9 月住了 1 晚
Guest Relations Specialist 於 2023年9月5日回覆
Hi Kwok Kai! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

10/10 有夠讚

Gayle

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A nice clean hotel
於 2023 年 9 月住了 1 晚
Guest Relations Specialist 於 2023年9月5日回覆
Hi Gayle! Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

6/10 一般般

Katrina

家庭旅遊
OK stay
Our stay was ok. Overall room was clean and bed comfortable. However, the air freshener they use is overwhelmingly strong and off putting. Also there are no hooks in bathroom to hang towels or clothes and only 2 in the room. Seems like a cheap and easy fix to improve stay.
於 2023 年 8 月住了 2 晚
Guest Relations Specialist 於 2023年8月30日回覆
Hi Katrina! We strive to give you a great experience, and are pleased to learn that we were able to meet your expectations in many ways; though we regret to hear that you weren't thoroughly impressed with the air freshener. We also want to apologize for the lack of certain amenities in your room. We appreciate the compliments and the comments regarding areas where can improve. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and we hope you'll return to see how we grow and evolve.

10/10 有夠讚

Heather,Toronto

Friendly and efficient check-in, with helpful advice. Comfortable and clean room with microwave and small fridge - ideal for my needs.
於 2023 年 8 月住了 1 晚
Guest Relations Specialist 於 2023年8月29日回覆
Hi Heather! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

8/10 不錯哦

Mary

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and safe.
於 2023 年 8 月住了 1 晚
Guest Relations Specialist 於 2023年8月24日回覆
Hi Mary! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with our security and the cleanliness of our facilities and we look forward to seeing you again soon!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Guest Relations Specialist 於 2023年8月16日回覆
Hello Valued Guest! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 有夠讚

Javier

於 2023 年 7 月住了 2 晚
Guest Relations Specialist 於 2023年8月10日回覆
Hi Javier! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

10/10 有夠讚

Samantha

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great service 👏
於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年7月19日回覆
Hi Samantha! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

6/10 一般般

Wayne

喜歡:整潔度和員工素質
King bed with queen sheets. Really uncomfortable.
於 2023 年 7 月住了 2 晚
Guest Relations Specialist 於 2023年7月18日回覆
Hi Wayne! We greatly appreciate that you've taken the time to share your rating of our hotel. It is very important to us to make sure that every guest enjoys a comfortable experience. We hope that you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.

4/10 不太好

Dmitriy

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年7月18日回覆
Hi Dmitriy! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We hope that you'll give us another chance to change your perception of our hotel.

4/10 不太好

Steven

家庭旅遊
不喜歡:員工素質、住宿環境和硬體和客房舒適度
big disappointment
swimming pool out of service!! Stale cereal at "continental" breakfast!! No towel racks or hooks whatsoever in the bathroom!! the AC had to be turned down to 62 degrees for it to get even remotely cool! Several electrical outlets not functioning!
於 2023 年 7 月住了 2 晚
Guest Relations Specialist 於 2023年7月18日回覆
Hi Steven! We appreciate that you have taken the time to let us know how you perceived our accommodations. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your rating is extremely important to us. It is always our goal to give you a 5 star experience and we apologize for failing to do so. We do hope you'll give us another chance to change your perception of our hotel.

8/10 不錯哦

Brian

情侶出遊
喜歡:整潔度和員工素質
Great place to spend the night in the Bethal Woods area after seeing a concert.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月16日回覆
Hello Brian,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our area. I hope that we will impress you with exemplary service during future visits.

8/10 不錯哦

Candace

於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年8月2日回覆
Hi Candace! We're glad that you enjoyed the value and the amenities of our hotel! Thank you for sharing your perspective of our hotel’s accommodations and services! It means a lot to us that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon!

6/10 一般般

Pete

不喜歡:員工素質
Check in was slow. Pricing for the Hotel was a bit high. Overall the place looked to have been on the upswing. Working on it. Pool could have been cleaned. Would stay again at a bit less of a nightly rate.
於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年7月11日回覆
Hello Pete! We regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is our ultimate goal to give each guest the best value and most comfortable and convenientexperience at the most affordable rate. For this reason, our rates are competitive within the area, and we sincerely apologize if you did not receive your money's worth in accommodations and hospitality. We also assure you that the pool is cleaned on a regular basis, including weekly special treatment and we want to apologize for the state in which you found it. We hope to see you again someday and to transform your opinion of our hotel and service.

8/10 不錯哦

Nhung

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The bad thing is no elevator
於 2023 年 7 月住了 1 晚
Guest Relations Specialist 於 2023年7月11日回覆
Hi Nhung! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations, so we apologize for lacking an elevator. Nonetheless, we are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

4/10 不太好

Nicholas

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Nothing but location to our event was appealing.
於 2023 年 6 月住了 2 晚
Guest Relations Specialist 於 2023年6月27日回覆
Hi Nicholas! Though we're glad you found our location to be convenient, we regret to discover that you weren't thoroughly impressed with us during your most recent stay. Please accept our sincerest apologies for any services or amenities that did not live up to your expectations. We hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to change your perception of our hotel.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overnight stay
The staff,possibly owners, were very helpful as I was traveling alone. The room was clean and quiet setting. It is an older hotel, though did not stink of any pungent scents from smoking or vaping. Which was so delightful. There is a building on the hill with rooms. That is where my room was. Worked fine for me, though possibly not for everyone, since amenities were in lower building. Looked to have a nice pool. Breakfast could have been a little more protein, though enough to get my day started. Easy checkout . The little town of Wurtsboro looked very cute, unfortunately I did not have time to explore.
Upper building
於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月27日回覆
Hello Valued Guest! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 一般般

Jonathan

於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月27日回覆
Hi Jonathan! We're so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are so glad that your stay was enjoyable and we look forward to seeing you again!

2/10 很糟糕

Christopher

情侶出遊, 商務旅客
不喜歡:員工素質
My wife and I are frequent travelers. This particular stay was due to a family member being in the hospital locally. We are also members of expedia.com. We have stayed at several other properties in this area. But have never been as disappointed as we were with the days inn Wyndham. Although the price was right, this hotel was all wrong. When we went to check in, there was no one at the front desk, the floors were extremely sticky, and the vestibule to enter into the lobby, smelled strongly of incense and marijuana. attendant attempted to check us in only to tell us that our credit card was declined which we could not understand. It turned out that this property charges additional deposits that were not mentioned on the Expedia website. Due to our family member being in the hospital, we were short on cash and didn’t have our back up card with us to be able to make their deposit. I tried to explain to the guest service attendant that nowhere on Expedia’s website did it explain that the Days Inn would require an additional deposit to check in. We explained our situation to the guest service attendant in hopes that due to us using Expedia frequently they would waive the deposit. The guest service attendant was very abrupt and rude and told us there was nothing she could do. We asked that she speak with the manager to which their reply was also no. Very disappointed with the lack of customer service or concern for their guests at this location.
於 2023 年 6 月住了 2 晚
Guest Relations Specialist 於 2023年6月24日回覆
Hi Christopher! We're so sorry to hear about the difficulties that you experienced during your recent stay with us. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. It is through feedback like yours that we are able to quickly address housekeeping issues that would allow such a situation to occur. We're also sorry for any rudeness that you encountered with this situation and assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Thank you so much for taking the time to share this review and for contacting us to give us the opportunity to address this situation.

6/10 一般般

Asif

家庭旅遊
喜歡:整潔度和員工素質
Ok place to stay for the night.
Good service. The hotel was clean. Breakfast was ok. Quite overpriced for the quality provided.
於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月20日回覆
Hi Asif! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. It is our ultimate goal to give each guest the best value and most comfortable and convenient experience at the most affordable rate. For this reason, our rates are competitive within the area. We apologize if you did not receive your money's worth in accommodations and hospitality. We hope to see you again someday and to transform your opinion of our hotel and service.

8/10 不錯哦

Andrew

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was fine. Can't see "Days Inn" from Wurtsboro until you get to driveway.
於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月13日回覆
Hi Andrew! We greatly appreciate that you've taken the time to share your rating of our hotel. Your satisfaction and enjoyment are very important to us, and we hope to see you again when your travels bring you back to the area!

8/10 不錯哦

Michelle

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The room was clean and smelled clean, which is always a #1 for me. It was also quiet, which can be hard to find at hotels sometimes. And the beds were comfy. I didn't have any concerns about the area safety-wise, but there's a state police station right down the road as well. I'd stay here again if I'm ever in the area.
於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月8日回覆
Hi Michelle! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Your rating will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

10/10 有夠讚

Mani

喜歡:整潔度、員工素質和住宿環境和硬體
N/A
於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月7日回覆
Hello Mani! Thank you for completing the survey regarding your recent stay at our property. It is always our goal to be as helpful and accommodating as possible and to treat our guests as we would treat our families. Thank you for choosing our hotel. We hope to see you again soon.

8/10 不錯哦

deborah

喜歡:整潔度、員工素質和客房舒適度
於 2023 年 6 月住了 1 晚
Guest Relations Specialist 於 2023年6月6日回覆
Hello Deborah! We’re so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are overjoyed to hear that you had a great time with us and we are looking forward to your next visit!

8/10 不錯哦

Nataliia

家庭旅遊
喜歡:整潔度和員工素質
Hotel was good, but the room smelled like cigarettes
於 2023 年 5 月住了 1 晚
Guest Relations Specialist 於 2023年5月30日回覆
Hi Nataliia! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! Despite the cigarette smell in your room, it is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 不錯哦

katherine

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
For a Days Inn I was pleasantly surprised. I would stay again.
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月16日回覆
Hi Katherine,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 有夠讚

Stephen

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet. Friendly staff.
於 2023 年 5 月住了 1 晚
Guest Relations Specialist 於 2023年5月10日回覆
Hi Stephen! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!

8/10 不錯哦

Alexiz

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always pleased
Always have a positive experience at this hotel. Its always very clean the check in was quick and hassel free. I stay in the area every few months and this is always my hotel of choice.
於 2023 年 4 月住了 1 晚
Guest Relations Specialist 於 2023年4月25日回覆
Hi Alexiz! Thank you so much for your kind words! It means so much to all of us to hear from guests like yourself who have enjoyed our hospitalityand amenities over and over again. We appreciate your loyalty and look forward to your future visits!

10/10 有夠讚

jennifer

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a good stay. From the road, looked a bit sketchy. But it was simple and clean! Daily housekeeping. No amenities. Town is close but no name brand restaurants, drive 15 minutes on the highway to everything. Clean!!!! Good for an overnight stop.
於 2023 年 4 月住了 3 晚
Guest Relations Specialist 於 2023年4月22日回覆
Hi Jennifer! It's good to hear from you and we greatly appreciate that you've taken the time to share your five-star review! It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 不錯哦

Shelia

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Outside quiet area. Parking could be a little better. There was some noise that woke me up once or twice. But that’s no reflection of the extremely nice front desk staff and housekeeping staff. This is my third time using them and I will continue to use them on my trips back home to NY. Very convenient to Monticello, NY. The Hotels in town (Monti) are terrible. Another enjoyable stay. Thank you to Wurtsboro Days Inn,
Guest Relations Specialist 於 2023年4月14日回覆
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

2/10 很糟糕

Mersiha

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
It was the worst stay ever! For 12/31 so cold, no heat and not clean!
Guest Relations Specialist 於 2023年1月5日回覆
We are heartbroken to learn that you were dissatisfied with your stay with us, resulting in a low ranking. I'd like to apologize on behalf of our entire team for not exceeding your standards. We hope that we will have another opportunity to change your mind about our hotel and services.

10/10 有夠讚

James

家庭旅遊
喜歡:住宿環境和硬體和客房舒適度
we where very pleased with this place. Nice people, warm and friendly, the room was very clean and the grounds are well kept. Breakfast area was clean and well organized.We will be staying there again on our next trip back to NY
於 2022 年 12 月住了 2 晚
Guest Relations Specialist 於 2022年12月23日回覆
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!