Find Luxury Hotels in Windsor, NY

"Clean room, friendly staff "

"terrible experience. dirty rooms. dirty sheets. the least a customer should ever expect is a clean room with clean sheets and a clean floor. if you can't provide that, why are you even in business? "

"La hauteur est très basse"

"Very happy with our stay"

"Rooms were very clean."

"Yes"

"The room was not clean. Comforter on one bed was dirty. There was a hole in the wall next to the bed. The mirrored closet doors were broken and one was crooked. The tracks were full of black/brown dirt. The bathroom was not clean. There was something green stuck to the wall above the toilet. There was black/brown mold on the floor at each end of the shower (between tub and tile floor). The shower curtain on the inside had brown splatters of something on it. The ceiling above the shower had black spots on it with what appeared to be a pubic hair in the middle of it all. Free breakfast was included. I was so disgusted, I was not about to eat breakfast there. This is not the usual place I stay but was the only hotel that had a room for the date needed. If this is the only place left on any of my other trips, no thanks. I’ll sleep in my car. Disgusting! Needs a serious remodel and maybe a whole new cleaning staff."

"The hotel and room were both very clean. In fact the couch and desk chair were probably the cleanest / newest looking I’ve ever seen in a hotel room. The staff was friendly. Overall it was a great stay. "