西部高原Spa 飯店，旅行前必看！

「Las atenciones del personal」

「My sense is that any place in the area has good views of the lake, and the difference is that the Picnic is located a bit higher up than other places, thus maybe better views of the lake and the volcanoes? One has to decide if taking many steep stairs up and down would be worth the views? The bathroom is outside with about 12 stairs down and then up. If one needs to use the toilet in the middle of the night, one needs to bring the flashlight and hear all the animal sounds. The amenities are...

「Andrea was helpful, Luis was always there available to help as well. And security is high.」

「Hotel/family house located in a safe area, however it was very difficult to find at the very beginning. The house is in an inner space, where guests have to walk through a narrow hall between two other houses. The is a sign on the light pole in the main street, however hard to be seen Juana was courteous and very friendly, same as other staff in the hotel. Room was clean, well organized and the distribution of bedroom, living room/office space and bathroom was good.」

「La verdad no lo recomiendo la razón es como es posible. Que uno no pueda tener horario libre para llegar si no regresaba a las 11 de la noche me quedaba fuera entonses que chiste tiene rentar un hotel y si uno quiere salir a bailar o alguna fiesta ellos te ponen horario de entrada sin o estoy en casa de papá la verdad jamás volvería a rentar ahí」

「Beautiful place with a great view of the lake and a peaceful vibe.」

「Beautiful property, spectacular room, and amazing views! The staff was friendly, helpful, and professional throughout our stay. The only suggestion we have is to improve the interior entrance area of the property to make it more inviting and attractive, perhaps by adding more plants and flowers and removal of old furniture right at the entrance. A nice bench near the entrance would also be a great addition for guests waiting for transportation. Overall, we are very happy with our stay and had a...

「Loved our stay here. Wish we’d stayed longer. The views were spectacular, staff was incredibly helpful and the stay in our private room was such great value for the money.」

「Everything was good.」

「This place was amazing. They treated us like family and were attentive. Anything we needed, especially the older gentlemen that work there, I think he worked there in the evenings. I forgot his name, but I just wanted saw him. We appreciate all the help you gave us. I was there for my father being very sick, then within the days I was there, I lost my father. He did everything to keep us comfort and I wanna tell him thank you very much from the bottom of my heart. I would definitely recommend...

「Provide details of how to access the hotel prior to booking」

「Marcela fue muy amable. Gracias」

「This hotel is a small property operated and I presume owned by a family. Most of the guests are Spanish speaking as is the family. Although I do not speak Spanish I was able to communicate adequately with my limited Spanish and the staff/family limited English. The property is located about a 10-15 minute walk along a busy main street from the lake. At night the narrow or non-existent sidewalk caused one to be in close contact with the busy traffic when walking h」

「Hermoso hotel」

「Bueno para hospedarse en pareja jóvenes por las escaleras. Tienen un jacuzzi y sauna muy especial.」