Find hotels in West End, Birmingham

"Sink was broken and plugged, door lock was broken, carpet was stained in several places, beds were disgusting, and very worn. Hotel Lobby stunk like air freshener, almost too strong to handle, hallways had trash in them. We ended up leaving without reimbursement and stayed in the hotel next to it. "

"The hotel is in a downtown location and you have to pay nightly for parking in their gated lot. There are bars and some restaurants within walking distance, but I would not consider them family friendly. The room was clean, but there were things that I personally missed, like a magnifying mirror, a removable shower head and a safe to secure some items. The staff was very friendly and the hotel was secure in that you had to have your key card to get in the building and up the elevators. "

"clean room "

"Hotel was fairly clean, but reeked of weed inside and out. People hanging around with no qualms about riding in on your key card. Staff was friendly though."

"We had to pay for parking but the staff were very friendly and welcoming. The rooms were clean and inviting. We slept very well and ate a wonderful breakfast the next morning. It was the best stay we've ever had at a hotel. "

"I recently had the pleasure of staying at the Marriott in Birmingham, Alabama, and it was an excellent experience from start to finish. The check-in process was smooth and efficient, with friendly staff who made me feel welcomed right away. The room was clean, comfortable, and well-appointed, with modern amenities that made my stay both relaxing and convenient. I especially appreciated the comfortable bed and the quiet atmosphere, which made it easy to unwind after a long day. The hotel’s facilities were also impressive. The common areas were well-maintained, and the overall ambiance felt both professional and inviting. If you’re traveling for business or leisure, it’s a great place to stay. What truly stood out was the level of customer service. Every staff member I interacted with was courteous, helpful, and genuinely attentive. It’s clear they take pride in making guests feel comfortable. Overall, I would highly recommend this Marriott location to anyone visiting Birmingham. I would definitely stay here again on my next trip."

"Everything was spot on"

"Staff is extremely friendly and helpful. "

"Clean room, nice staff"