波浪泳池 (CKB) 附近飯店 | 熱門住宿限時優惠 NT$1,788 起

「Room clean, staff nice and helpful」

「great in general 」

「They canclled our reservation the day of my booking. Actually like an hour before.」

「This hotel was a huge disappointment. We arrived at 8pm and checked into a uncleared room. Ther Front desk staff, who was the only staff on the property cleaned a room for us only to discover the toilet didn’t work and had to clean another room . We didn’t get into until 2 hours later. The reason was there was a shortage on housekeepers. The room itself was run down with little care. We felt so bad for the young staff as other guests were turned away because of dirty rooms.」

「good service and helpful staff」

「wifi can't use」

「Very good!」

「Room was adequate, but there was a used bath towel still hanging on the back of the bathroom door. No plastic bag for our dirty clothes and no bar soap for the bathroom sink 」

「Issues with wifi so no internet available and they could not get key cards done properly. I had to be let in and pick up key cards the next day. The ice machine did not work. When I needed staff I had to search the lobby to find someone although staff was great once found.」

「Breakfast was more extensive than expected.」

「Had to switch rooms upon arrival due to the shower having hair and some sort of smear, as well a strong odor of men’s cologne. Next room was cleaner however the air conditioning unit under the window rattled so loudly no one got any rest. Also, the tv is placed so the only way you could watch it was if you were sitting on sofa which no one wants to do. The morning breakfast was average, however the hot items were not restocked promptly so several guests didn’t get to have any and no staff were...

「Nice place friendly person at the desk room was clean and it was packed but quiet」