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"Walking distance from A lot/ bilingual staff/ clean room/ super comfortable bed"

"The wonderful valet parking service and modern stylish stunning architecture immediately impressed us when we drove in the hotel lobby! The online check in was easy and just walked to the reception collected the key with champagne as refreshments. Being Expedia Platinum member and this hotel is under VIP access, we got a surprise upgrade to ocean view with balcony! Each room comes with exclusive bottle waters, wine, sodas, popcorn, salt water taffy, coffee and tea complimentary. The pool is heated overlooking the ocean with lounge chairs is a great place to chill and relax. We love the in room breakfast service and everything about this hotel! A great birthday weekend! Hope they have the loyalty program soon! We will definitely come again as this is our 2nd time visiting. "

"Beautiful hotel, clean rooms, efficient elevators, location is perfect. Jacks restaurant was delicious! Would definitely come back again! "

"Good loca"

"This place could use a massive overhaul. If the price fits your budget great. Thin walls, teens use parking lot next door. Great for loud music and yelling."

"We tried to update our stay from 2 nights to 1 night a day fully before our 2nd night was to start, and were denied. Long story short, even when we gave plenty of notice to update our stay, we were still charged for an extra night (>$100). Story: I approached the night shift front desk staff around 8pm. He told me to come back in the morning before checkout to do the request. The next morning I went to the front desk around 10am (check out is 11am). That front desk staff told me to update through Expedia. I then contacted Expedia who told me they needed to update through the front desk staff (coming full circle in a loop). Expedia said they would call the front to work through it. When Expedia called, per Expedia, the front desk said that Expedia needs to call back because the front desk was busy. I then physically went back to the front desk and waited for no other guests to be occupying their attention. Once I was the only one, I told Expedia to call. The front desk attendant then said they had to wait for their manager to come in at 11:30am to handle the situation. We relayed the message & I left because Expedia said they would call them back to resolve the issue. I had to leave the property at this point. The next day I got this email from Expedia "We're understand that your money is important to you. However, after multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original policy will apply." "

"Loved the pool, staff and fire pit outside my room! "

"Spacious room with fireplace. Cannery Row and Acquarium walking distance. "

"Clean room and free s’more for fire pits and family friendly "