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沃特伯里市中心萬怡飯店的評分

3 out of 5
沃特伯里市中心萬怡飯店
63 Grand St, Waterbury, CT

評論

8.2

非常好

10 分，有夠讚；1002 則評論中有 550 則" "
8 分，不錯哦；1002 則評論中有 195 則" "
6 分，一般般；1002 則評論中有 118 則" "
4 分，不太好；1002 則評論中有 77 則" "
2 分，很糟糕；1002 則評論中有 62 則" "

8.6/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Natalie

喜歡：員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Natalie

家庭旅遊
喜歡：設施服務和住宿環境和硬體
My stay was peaceful, the hotel was clean and the staff was friendly.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Alexander，Toronto

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good for the purpose: business trip to CT. Supportive staff, convenient location, spacious clean room, good internet connection.
於 2024 年 4 月住了 7 晚

10/10 有夠讚

KeShauna

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love this hotel very comfortable
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Geoffrey

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Exceptional hospitality from Karlynn!! 👏😡
於 2024 年 4 月住了 1 晚

4/10 不太好

oscar

不喜歡：整潔度、員工素質和住宿環境和硬體
There wa garbage at the room it was to much noise at the hallways
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Alex

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had a simple and enjoyable stay en route back from way north in CT back to NYC. Was exhausted and slept great. Sometimes that's all ya need!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Catherine

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff! The gentleman that checked me in was personable, friendly and engaging!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Tracie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice clean hotel property located in downtown Waterbury where nice options are limited. Only parking option is paid garage parking but felt safe. Enjoyed popcorn and cider in lobby. Computers in lobby also helpful.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Kristen

情侶出遊
喜歡：設施服務
Great location for us
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Jasmyn

於 2024 年 4 月住了 1 晚

6/10 一般般

Vladimir

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Eduin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a nice and clean. Parking was accessible and easy. The staff is attentive and friendly. Loved the stay!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lynn

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It suited our needs. Convenient location as we were visiting family nearby.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Alejandra

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

angelica

喜歡：設施服務
Grateful
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Seth

喜歡：整潔度、員工素質和住宿環境和硬體
It was very good and efficient
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Barbara

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The staff was amazing. Only reason I didn’t give a five star is because I didn’t get the room that I originally booked. I wanted a king size bed but other than that, it was a great stay.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Paulette

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very attentive to guess and had a fantastic people personality Very helpfull and kind to say the least. Great service overall and would highly recommended this hotel. We'll be definitely going back. Mrs. Carlin Holness makes our stay an immaculate one and to top it off, her personality was very warm.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Cara

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location. Excellent and friendly staff.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Noris

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Haley

於 2024 年 4 月住了 1 晚

8/10 不錯哦

Jimmy

喜歡：整潔度、員工素質和住宿環境和硬體
I like everything there is very fine property and staff
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Ricardo

商務旅客
喜歡：整潔度
Carli is a wonderful host
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sandra

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent
於 2024 年 3 月住了 1 晚

4/10 不太好

Ana Maria

商務旅客, 家庭旅遊
不喜歡：整潔度和設施服務
The staff at the front desk is extremely kind. We stayed 3 nights, and the cleaning staff came too early both days. I asked them to come later and they never came back. The room was never cleaned during our stay.
於 2024 年 3 月住了 4 晚

10/10 有夠讚

Samantha

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love the fact once you go through the doors it’s very welcoming. Had a bar and restaurant downstairs in main lobby every had a lil store if you wanted some late night snacks. Will definitely book again!!!
於 2024 年 3 月住了 1 晚
Carly 於 2024年3月22日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your beautiful arrival experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Carlin HolnessFront Office Manager

8/10 不錯哦

Ronaldo，Valley Stream

As a titanium elite for bonvoy I will say this is a ok hotel not bad clean but …
於 2024 年 3 月住了 1 晚
Carly 於 2024年3月22日回覆
Dear Juan G,Thank you for taking the time to share your recent experience. My hope is that all our guests experience a relaxing and peaceful stay.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Sincerely,Carlin Holness - Front Office Manager

10/10 有夠讚

Kevin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
Carly 於 2024年3月22日回覆
Thank you for taking the time to share your recent experience. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Sincerely,Carlin Holness - Front Office Manager

8/10 不錯哦

Stephanie

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Muy bueno el bistro la comida muy rica. No me gustó las alfombras del cuarto. Se siente sucio.
於 2024 年 3 月住了 2 晚
Carlin 於 2024年3月22日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your beautiful arrival experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Carlin HolnessFront Office Manager

2/10 很糟糕

Steven

不喜歡：員工素質
The reception personnel had checked us into a double although a King was corrected. Found out later due to a phone call from the front desk that we were checked in under the wrong reservation and I had to go back down to reception to reenter a credit card for incidentials . The phone call had come at 11:30 pm, two and a half hours after I had fallen asleep. The belt (I assume) on the air conditioner fan was squealing every time the unit came on. We turned it off so that it would not wake us every 10 minutes or so.
於 2024 年 3 月住了 1 晚
Carly 於 2024年3月22日回覆
Thank you for taking the time to share your recent experience. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.Sincerely,Carlin Holness - Front Office Manager

10/10 有夠讚

Benjamin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

6/10 一般般

Brett

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Juleika

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a great stay , food was good !
於 2024 年 3 月住了 1 晚
Carly 於 2024年3月22日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your beautiful arrival experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Carlin HolnessFront Office Manager

10/10 有夠讚

Mayra，Bronx

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No needed at this time
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Penelope

喜歡：整潔度、員工素質和住宿環境和硬體
Was great
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jean

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Walked from here to palace theater for a great show
於 2024 年 3 月住了 1 晚
Carly 於 2024年3月22日回覆
On behalf of the entire hotel team, I want to thank you for sharing about your beautiful arrival experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Carlin HolnessFront Office Manager

6/10 一般般

Elise

喜歡：整潔度和員工素質
Not sure the sheets were super clean for the first night. Cold bathroom, runny toilet, outdated bathroom, the hotel and the rooms begin to be old. But staff was great and helpful, parking convenient.
於 2024 年 3 月住了 2 晚
Carlin 於 2024年3月7日回覆
Dear Elise, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Carlin HolnessFront Office Manager

10/10 有夠讚

Labetha

喜歡：整潔度、員工素質和住宿環境和硬體
Easy Checkin
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Angela

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚

6/10 一般般

Yamaris

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
I understand that if is not a customer staying at the hotel you charge for parking, but it should be free for customers. The place is not well located and it is not safe outside the premises. I paid for parking and there’s nobody supervising the parking and the gates are open.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Teresa Margaret

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I really liked the strong water pressure of the shower, and I took long hot showers. The one area that was difficult was to regulate the heat. It was either too cold or too warm, even though we adjusted the thermostat only one to two degrees.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Leonida

於 2024 年 1 月住了 2 晚

4/10 不太好

Robert

喜歡：員工素質
Just
於 2024 年 2 月住了 2 晚

4/10 不太好

Robert

情侶出遊
喜歡：員工素質
不喜歡：整潔度
Streaming didn’t work in first room then second room bathroom toilet wasn’t working
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Mi-Keshia

喜歡：整潔度、員工素質和住宿環境和硬體
The manager Carlin Holmes was so hospitable. She made our stay feel Even more Comfortable. She’s truly the best
於 2024 年 2 月住了 2 晚

6/10 一般般

Quamesha

喜歡：員工素質、設施服務和住宿環境和硬體
My room had a faint smell of urine (probably the carpet in between the beds). There weren’t any bags in either of the trash bins, bathroom sink fills with water, and the toilet keeps running. However, my stay was quiet and peaceful .
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Rosilegny

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean rooms, Christina is excellent from the cleaning crew.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Carlos

於 2024 年 2 月住了 1 晚

10/10 有夠讚

rudnell

喜歡：整潔度和員工素質
於 2024 年 2 月住了 1 晚