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"The stay was excellent because of the staff. We were there during a giant snowstorm. The city was basically shut down. Big credit to Cody at the front desk (who I think was stuck there with us) and the others who took care of us when nothing was normal. While standing in the lobby and looking at the craziness outside, I saw a local man who got stranded in the city when the buses shut down. His phone battery had died, his wife didn't know where he was. Cody loaned him a phone charger and let him charge up so he could call his wife, call a car, whatever. The guy ended up renting a room, but no one expected that when they loaned him the charger. I was happy to see it. Great staff. One complaint though: Why would anyone choose The Epoch Times as the newspaper in the lobby? It's ridiculous and unseemly. Please get a real newspaper or just give up on papers altogether. Either one would be an improvement."

"The room was great and the staff was better"

"Beautiful rooms , lovely service, excellent location"

"Very clean room, great location for our plans, great breakfast and great happy hour. "

"Nice clean room and very courteous staff. Perfect stay for early flight out!"

"Good experience"

"One of the best hotels in the area."

"Love staying here when in town. "

"Room was very nice. The staff was extremely accommodating. Always stay here when in Pittsburgh. "