The entire lobby, fitness center, breakfast room were under going renovations and looked horrible. The staff appeared put out by our arrival, were not professional, wore jeans and t-shirt, did not acknowledge the condition of the place. I was appalled. The elevator did not work consistently. The only reason I am giving 2 stars is that the room itself was decent. However, AC was not cold, no coffee or tea service in the room. Shower was good, it was clean. We could have overlooked the renovations if the staff were gracious and kind.