住宿正面

頭頓鳳凰飯店的評分

3 out of 5
頭頓鳳凰飯店
249 Le Hong Phong Street, Ward 8, Vung Tau, Ba Ria-Vung Tau

評論

8.8

有夠讚

10 分,有夠讚;42 則評論中有 23 則" "
8 分,不錯哦;42 則評論中有 15 則" "
6 分,一般般;42 則評論中有 2 則" "
4 分,不太好;42 則評論中有 1 則" "
2 分,很糟糕;42 則評論中有 1 則" "

9.2/10

整潔度

8.8/10

員工素質

9.2/10

設施服務

9.0/10

住宿環境和硬體

9.6/10

環保程度

評論

8/10 不錯哦

Quy

喜歡:整潔度、員工素質和住宿環境和硬體
good
於 2024 年 2 月住了 2 晚
Tracy Nhan 於 2024年2月23日回覆
Dear Quy,We hope this message finds you well. We are writing to express our sincere gratitude for taking the time to provide us with your valuable feedback on your recent stay at Phoenix Hotel. Your rating of 4 out of 5 points is truly appreciated, and we are thrilled to learn that you had a positive experience with our services.At Phoenix Hotel, our commitment is to provide exceptional hospitality and ensure that our guests have a memorable and comfortable stay. Your feedback serves as a testament to our team's dedication and hard work in delivering the best possible service.We are delighted to hear that you enjoyed your time with us, and your kind words motivate us to continually strive for excellence. Please rest assured that we will share your feedback with our staff, who will be equally delighted to know that their efforts contributed to your satisfaction.Once again, thank you for choosing Phoenix Hotel, and we look forward to the pleasure of welcoming you back in the future. If there is anything more we can do to enhance your experience, please do not hesitate to reach out.Warm regards,TracyHotel Manager

10/10 有夠讚

Leyna

喜歡:整潔度、員工素質和住宿環境和硬體
Tracy Nhan 於 2024年2月18日回覆
Dear LeynaWe sincerely appreciate the time you took to share your excellent review of our services at Phoenix Hotel. The support and positive feedback from you are significant motivators and a source of pride for our dedicated team.We are delighted to learn that you had wonderful moments at Phoenix Hotel and rated us 5/5. Our team always strives to provide customers with a top-notch stay experience and a comfortable environment.Receiving high praise from you is a powerful incentive for us to continue our efforts and continually improve the quality of our services. We are committed to maintaining and enhancing the satisfaction of our valued customers in every stay at Phoenix Hotel.Once again, we extend our heartfelt thanks for choosing and trusting in our services. We look forward to serving you in your future travels and are ready to meet all your needs and preferences.Best regards,Tracy NhanHotel Manager

10/10 有夠讚

Hiep

家庭旅遊
喜歡:設施服務
Roomy room and friendly service by staff.
於 2024 年 1 月住了 3 晚
Tracy Nhan 於 2024年2月6日回覆
Dear Mr. HiepThank you so much for taking the time to share your feedback about your recent stay at Phoenix Hotel Vung Tau. We are thrilled to hear that you enjoyed our spacious rooms and experienced friendly service from our staff.It is our utmost priority to provide a comfortable and memorable stay for our guests, and your positive comments motivate us to continue delivering exceptional service.We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future. If there is anything specific you would like to mention or if you have any suggestions for improvement, please feel free to let us know.Thank you once again for choosing Phoenix Vũng Tàu Hotel. We appreciate your patronage.Warm regards,Tracy NhanHotel Manager

10/10 有夠讚

Miran

於 2023 年 10 月住了 1 晚
Tracy Nhan 於 2023年11月2日回覆
Dear Miran,We would like to express our heartfelt gratitude for your recent stay at Phoenix Vũng Tàu Hotel and for taking the time to provide us with a perfect 10/10 rating for our quality and service. Your feedback means the world to us, and we are truly delighted to hear that your experience with us exceeded your expectations.At Phoenix Hotel Vung Tau, we are committed to providing exceptional service and creating unforgettable moments for our valued guests. Your positive feedback motivates us to continually strive for excellence and to deliver the highest standard of comfort and satisfaction.We hope to have the pleasure of welcoming you back in the near future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Once again, thank you for choosing Phoenix Hotel, and we look forward to hosting you again soon.Warm regards,Tracy Ms.Hotel Manager,

10/10 有夠讚

Harunosuke

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
一人旅で利用したが、フロントマンが親切で最高の宿だった。 ブンタウから、ファンティエット行きたいと伝えると、次の日のバスをすぐに予約してくれ、ベトナム語を話せないことを心配し、翌日バスステーションまで送迎してくれた。人情味あふれるいいホテル。
於 2023 年 9 月住了 1 晚
Tracy Nhan 於 2023年9月11日回覆
Dear harunosuke, Phoenix Hotel Vung Tau にお寄せいただいた 5/5 の素晴らしい評価と、お客様からいただいたコメントに、心から感謝申し上げます。Phoenix Hotel Vung Tauで素晴らしい滞在をお楽しみいただけたことを、大変嬉しく思っております。特に、フロントデスクのスタッフがお客様に親切にお手伝いさせていただき、快適な滞在を提供できたことを聞いて、大変喜んでおります。Phoenix Hotel Vung Tauでは、お客様のすべての要望にお応えすることを優先し、最高のサービスを提供することを使命としております。Phoenix Hotel Vung Tauをご利用いただいて、ブンタウからファンティエットへのバスの予約を迅速に手配し、ベトナム語が話せないことを心配されたお客様に、翌日のバスステーションまでの送迎を行うことができて、非常に光栄でした。Khách sạn Phoenix Vung Tauは、温かい雰囲気があり、お客様にとって素晴らしいホテルであることを誇りに思っています。Khách sạn Phoenix Vung Tauは、いつでもお客様をお迎えし、再びお越しいただけることを楽しみにしております。お客様が忘れられない素晴らしい経験を提供できることを願っております。何かご質問やご要望がございましたら、どうぞお気軽にお知らせください。Khách sạn Phoenix Vung Tauは、お客様にとって特別で思い出深い滞在を提供することを心から願っております。心よりお待ちしております。

10/10 有夠讚

Hai

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good Location
Tracy Nhan 於 2023年1月3日回覆
Dear HaiThank you very much for taking your time to share these valuable experiences with Phoenix Hotel Vung Tau .We are very glad that you have had a great stay at our property. We ensure passing your comments to our staff and management team. Your words certainly make our day and also an encouragement to make us improve’ We wish to welcome you back very soon in the future.Best RegardsTracyHotel Manager

10/10 有夠讚

Manaya

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
YouTuberが泊まっているのを見て予約しましたが、対応もサービスも非常によかったです。
於 2022 年 7 月住了 1 晚
Tracy Nhan 於 2022年8月1日回覆
Dear Value Guest Thank you very much for taking your time to share these valuable experiences with Phoenix Hotel Vung Tau . We are very glad that you have had a great stay at our property. We ensure passing your comments to our staff and management team. Your words certainly make our day and also an encouragement to make us improve’ We wish to welcome you back very soon in the future. Best Regards Tracy Hotel Manager

10/10 有夠讚

Aaron

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and fresh - Would recommend
Very clean and helpful staff. For the price the quality of everything was great. Would happily come here again one day. The hotel is also walking distance to a local supermarket in a decent size shopping mall with other fast food and entertainment options.
於 2022 年 6 月住了 1 晚
Tracy 於 2022年7月1日回覆
Dear Aaron, It's our pleasure to welcome you here and it was our honor to have you as your guests. Thanks for letting us know you enjoyed the services It's a special benefit you won't find anywhere else! Looking forward to welcoming you back again on your future travels - but until then, wishing you all the best. Cheers, Tracy Hotel Manager

8/10 不錯哦

Paul,Vietnam

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly Staff, very clean. Breakfast is stilled cold i.e sausages and bacon. Some baked beans and fried tomatoes would be a nice addition for western breakfast.
於 2020 年 9 月住了 2 晚
Tracy, Mrs. 於 2020年9月28日回覆
Dear Mr. Paul, Thank you for your review. Please accept our sincere apologies that certain parts of breakfast were not up to your expectations. Thank you for highlighting a few areas where we need to improve. We hope to have the opportunity to welcoming you back. Kind regards, Tracy Nhan, Hotel Manager,

8/10 不錯哦

JIN HEE

商務旅客
喜歡:整潔度和員工素質
피닉스 붕따우 호텔 장,단점
좋은점 : 방도, 화장실도 넓고,깨끗함, 조식도 간단히 먹을만 했으며, 친절하였슴 *단점 1. 트윈룸이었는데 공간을 고려해서 침대사이즈를 정했다해도 침대가 넘 작습니다 2. 3성 호텔급중 비싼 가격대, 가성비 만족도 낮음 3. 방이 금연이라는데 금연표시 찾기 힘듦
於 2020 年 9 月住了 1 晚
Tracy Nhan 於 2020年9月19日回覆
Dear JIN HEE on, On behalf of our associate, I would like to express our appreciation for your kind review. Once again, we are looking forward to welcoming you back in the nearest future at Phoenix Hotel. Thanks & Best Regards, Tracy Nhan, Mrs. Hotel Manager

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything looks new and excellent service also they have good buffet breakfast
於 2020 年 3 月住了 1 晚
Tracy 於 2020年3月8日回覆
Dear Value Guest, It’s our pleasure to welcome you to Phoenix Hotel Vung Tau and thank you so much for taking time to write us a review. Your feedback absolutely inspires and motivates all of us in our journey. Thank you and hope to welcome you in our Hotel in the nearest future. With my best regards, Tracy Nhan Hotel Manager

6/10 一般般

Matthew

喜歡:住宿環境和硬體和客房舒適度
Nice Hotel Good Price Smelly Bathroom
Hotel was a good value for the money. Service needs improving. Location is convenient next to the mall, but if you don't have a motorbike, it's not walkable from the beach, restaurants and entertainment. On check-in they could not find our hotels.com reservation. We waited for a while, they asked us if we would pay direct if they could not find it, I said no because it's hassle to cancel with hotels.com, they eventually found the reservation. The room was good size and comfortable bed. The downside was the stinky bathroom. It smelled like a sewer, which crept into the room. It was worse after a shower, so perhaps something to do with the water coming up. It was manageable, but smelled. Stayed 3 nights. First day we came back late at night and room was not cleaned. We had to go to front desk and ask to them to clean room. The following day we came back around 6:30pm and the room was again not cleaned. Had to go back to front desk and ask them to clean the room. Two days in a row no proactive clean. Breakfast was ok. On weekend there was buffet, but on Monday there was nothing, you just ordered off a menu when arrived at 9:15am. Weird, but I guess not many guests on Monday compared with weekend so they don't make food buffet?! Also first morning my GF showed up a few minutes after 9:30am and lady at front desk ran to tell her she cannot go to breakfast b/c it's too late. I was in there eating and there was still people going to the buffet at this time. It's okay hotel.
於 2020 年 1 月住了 3 晚
Hotel Manager 於 2020年2月5日回覆
Dear Mr. Matthew, Thank you for your feedback. I am sorry to hear that we could not met your expectations. Of course, we will discuss the mentioned issue internally so we can improve our service. Look forward to welcoming you another time. Kind regards, Tracy Nhan, Mrs

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
괜찮았습니다.
괜찮았습니다.
於 2020 年 1 月住了 4 晚
Tracy Nhan 於 2020年1月31日回覆
Greeting from Phoenix Hotel Vung Tau. Many thanks for sharing feedback about your recent stay with us. I am happy to know that you had a pleasant stay at our hotel while enjoying our services and facilities. I will be sure to share your feedback with the hotel team as believing that not just us but also other travelers will find your comments inspiring. The hotel team and I hope that your future plans to Vung Tau include a return visit to our hotel and that we will have the opportunity to give you a warm welcome back. Thank & best regrads Tracy Nhan, Hotel Manager

8/10 不錯哦

Tiffanie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Get Way
於 2020 年 1 月住了 2 晚
Tracy Nhan 於 2020年1月31日回覆
Greeting from Phoenix Hotel Vung Tau. Many thanks for sharing feedback about your recent stay with us. I am happy to know that you had a pleasant stay at our hotel while enjoying our services and facilities. I will be sure to share your feedback with the hotel team as believing that not just us but also other travelers will find your comments inspiring. The hotel team and I hope that your future plans to Vung Tau include a return visit to our hotel and that we will have the opportunity to give you a warm welcome back.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 12 月住了 3 晚
Tracy Nhan 於 2020年1月5日回覆
Greeting from Phoenix Hotel Vung Tau. Many thanks for sharing feedback about your recent stay with us. I am happy to know that you had a pleasant stay at our hotel while enjoying our services and facilities. I will be sure to share your feedback with the hotel team as believing that not just us but also other travelers will find your comments inspiring. The hotel team and I hope that your future plans to Vung Tau include a return visit to our hotel and that we will have the opportunity to give you a warm welcome back. Tracy Nhan Hotel Manager Phoenix Hotel Vung Tau

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very nice the staff were very helpful. The hotel was very clean. The hotel was located about a half a mile or so from the beach walkable. The hotel was on one of the exits of a large circle with a large landmark monument, the local shopping center was on an exit of the circle also. There were several food places and a massage place close by. Very nice place great staff.
於 2019 年 12 月住了 3 晚
Tracy Nhan 於 2020年1月5日回覆
It’s our pleasure to welcome you back to Phoenix Hotel Vung Tau and thank you so much for taking time to write us a review. Your feedback absolutely inspires and motivates all of us in our journey. Thank you and hope to welcome you in our Hotel in the nearest future. With my best regards, Tracy Nhan Hotel Manager

8/10 不錯哦

Reinhard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 2 晚
Tracy Nhan 於 2020年1月1日回覆
Dear verydarling, Thank you for choosing to stay with us and taking the time to write a wonderful review. We are delighted to know your kind about our hotel. We look forward to the opportunity to welcome you again soon. Kind regards, Tracy Nhan, Ms. Hotel Manager

8/10 不錯哦

Prof Sureswaran

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Good.
於 2019 年 7 月住了 1 晚
Tracy 於 2019年9月23日回覆
Dear Prof Sureswaran, Thank you very much for spending the time to share with us how much you enjoyed at Phoenix Hotel Vung Tau It is our pleasure to read your review, we pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is noticed. Hopefully our professional service that made your journey in Vung Tau. It is through feedback as yours that we are able to improve the quality of our products and service to better meet the needs of our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Phoenix Hotel Sincerely, Tracy Hotel Manager Phoenix Hotel Vung Tau

6/10 一般般

YOUNGJONG

喜歡:整潔度
於 2019 年 5 月住了 2 晚
Tracy 於 2019年6月3日回覆
Dear YOUNGJONG, Warmest Greetings from Phoenix Hotel Let us thank you for choosing Phoenix Hotel for your recent stay in VungTau and for your pleasure to review for us. It is very meaningful for us and we would share this information to all off our team to concern about fir further improvement. We do hope that you would be pleased to give us another chance to welcome you again in the future, and we would surely serve you our best with any improvement to satisfy all our guests. Please feel free to contact us for any further assistance or information. Regards Tracy Nhan -General Manager and Phoenix team

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 1 晚
Tracy Nhan 於 2019年4月10日回覆
Dear Guest, Thank you very much for your recent review of our property. We very much appreciate that you took the time to let us know of your positive experience. We will make sure that our Phoenix Hotel Operations is made aware of your comments, and we would like you to know that we truly value your business. Best regards, Tracy, Mrs Hotel Manager

8/10 不錯哦

Juha-Matti

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 2 晚
Hotel Manager 於 2019年3月28日回覆
Dear Juha-Matti, Thank you for staying at Phoenix Hotel - Vung Tau Hope to welcoming you back soon Best Regards Tracy, Ms.

8/10 不錯哦

Alexander

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 2 月住了 1 晚
Phuong Nguyen, Mr. FO 於 2019年3月9日回覆
Dear Alexander, Thank you very much for your feedback. We will try to improve all services to bring the best service to our customers. Hopefully the hotel will always be your choice the next holidays Have a good day.

4/10 不太好

真實旅客

團體旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
The confirmation indicated my room with city view and my room have no view . The view is the other house bathroom. I was concern and point out my booking reservation and the reception lady tell me that she don’t have anymore room available and she also said my reservation is not refundable.
於 2019 年 2 月住了 2 晚
Phuong Nguyen, Mr. FO 於 2019年2月19日回覆
Dear Anonymousz Thank you very much for your feedback. We will try to improve all services to bring the best service to our customers. Hopefully the hotel will always be your choice the next holidays Have a good day.

8/10 不錯哦

JONGMIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
가성비 갑
가성비 최고의 호텔이다 가급적이면 디럭스에 묵길... 몇천원 더주고 룸컨디션은 몇만원의 차이이다
於 2019 年 2 月住了 1 晚
Phuong Nguyen, Mr. FO 於 2019年2月8日回覆
Dear JONGMIN, Thank you so very much for your positive review of our hotel. Your comments go a long way to provide our staff with confidence and support, and we appreciate that. We are pleased that you had this positive experience and welcome you back at any time. Best Regards, Phuong Nguyen, Mr. FO

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fint hotel i Vung Tau
Rigtig fint hotel i en ok omrade i Vung Tau. Morgenmad er lidt specielt set med fra en europæisk synspunkt men vi er i Vietnam! Dejlig café i forbindelse med hotellet. Alle personale var enorme venlig og hjælpsøm - ikke super god til engelske men alle sammen bedre end jeg er til vietnamesisk. Skal tilbage til Vung Tau snart og vil book hotellet igen
於 2019 年 1 月住了 5 晚
Hotel Manager 於 2019年1月28日回覆
Dear Mr. David, Thank you so very much for your positive review of our hotel. Your comments go a long way to provide our staff with confidence and support, and we appreciate that. We are pleased that you had this positive experience and welcome you back at any time. Best Regards, Tracy, Mrs.

10/10 有夠讚

John

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 1 晚
Hotel Manager 於 2019年1月31日回覆
Thank you very much for your review and thank you for staying with us we are thrilled you enjoyed your stay and we hope that we will have the pleasure of serving you again in the near future. Tracy, Mrs.

2/10 很糟糕

真實旅客

不喜歡:員工素質和客房舒適度
最悪なホテル。二度と滞在しない。
価格相応に設備は、まあまあだった。2泊したうち一夜で、21時過ぎまでミーティングルームで宴会しており、大音量のカラオケが部屋に居ても入ってきて、最悪な滞在だった。一部の客に対してサービスするのは良いが、その為に他の客を馬鹿にしすぎだ。最低なホテルで、二度と滞在したくない。
於 2018 年 12 月住了 2 晚
Phuong Nguyen, Mr. FO 於 2019年1月6日回覆
Thank you very much for your feedback. Your special mention of our service quality have been duly shared with the team, and will definitely continue to inspire all of our staff in working towards ensuring the highest standards of service and hospitality at all times. Once again, thank you for choosing us as your preferred accommodation in Vung Tau and we look forward to welcoming you back in a near future. Have a nice day!

10/10 有夠讚

youngtae

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
a perfect hotel
I was very satisfied with the clean interior and the very kind and professional staff. And Ms. Tracy, the manager, tried to be very active to help. Thank you very much. I'd like to visit again next time.
於 2018 年 10 月住了 3 晚
Operations Manager 於 2018年10月30日回覆
Dear Mr. Kim Youngtea, Thanks for your review. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will see you on your next visit to Phoenix Hotel. Best Regards, Tracy, Mrs.

10/10 有夠讚

Stuart

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Great value hotel in good location in Vung Tau (close to Vung Tau airport/heliport).
於 2018 年 10 月住了 1 晚
Operations Manager 於 2018年10月15日回覆
Dear Stuart, Thank you so much for taking the time to share your experience on Expedia We are so happy to hear that you had a great experience and received excellent service throughout your stay. We hope to be able to continue doing so. We cannot wait to have you with us again soon. All the best, Tracy, Mrs, Hotel Manager,

10/10 有夠讚

JONGBAEK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 3 晚
Operations Manager 於 2018年9月1日回覆
Dear JONGBAEK, Thank you for your stayed at PHOENIX HOTEL - VUNG TAU - VIETNAM Hope to see you soonest Best Regards, Tracy - Hotel Manager

10/10 有夠讚

HYUNJONG

best hotel!!!!!!
맛있는 조식과 친절한 직원
於 2018 年 8 月住了 1 晚
Operations Manager 於 2018年9月1日回覆
Dear HYUNJONG, Thank you for your stayed at PHOENIX HOTEL - VUNG TAU - VIETNAM Hope to see you soonest Best Regards, Tracy - Hotel Manager

10/10 有夠讚

KIESUNG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
추천합니다.
가격대비 가성비가 좋습니다.걸어서 3분거리의 롯데마트와 대로변에 호텔이 위치해있어 교통이 편안합니다.
於 2018 年 7 月住了 3 晚
Operations Manager 於 2018年8月8日回覆
Dear Mr. KIESUNG, 우리와 함께 자신의 경험을 검토하기 위해 시간을 투자 한 모든 고객들에게 진심으로 감사드립니다. 너에게 봉사하는 것이 우리의 기쁨 이었어. 친절 감사합니다 작업 관리자 Tracy, Mrs

10/10 有夠讚

Lee,Vung Tau Phoenix Hotel

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
추천합니다.
친절하신 직원덕분에 잘 놀다갑니다~ 택시도 잘 잡아주시고 관광지도 잘 추천해주시구요~ 맑은 날씨속에 하룻동안 잘 둘러보다갑니다
於 2018 年 8 月住了 1 晚
Operations Manager 於 2018年8月9日回覆
Dear Mr. Lee, 우리와 함께 지내고 우리를 매우 높이 평가 해 주셔서 감사합니다. 친절 감사합니다 작업 관리자 Tracy, Mrs

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel and good location
Nice hotel , the room very comfortable. Breakfast was okay. Overall I will re visit this hotel again
於 2018 年 7 月住了 1 晚
Operations Manager 於 2018年8月1日回覆
Dear Guest, Thank you very much for your positive review of our property. Our staff will go the extra mile each and every day in order to make our guests feel welcome. We appreciate your comments, and most importantly, we value your business! Best regards, Tracy, Mrs.

10/10 有夠讚

Douglas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wow! What a great hotel. really nice room. Bed was just like home, really comfortable. Bathroom and shower first class. Only complaint is the bathroom mirror is made for people 3' to 5'5" and I am 6'4" . So made shaving a bit of work. LOL They are very smart to put the small fridge in a cabinet. Why? Because then you don't hear it cycling on and off all night like our room in Saigon. on Friday, Sat, Sun was outstanding and the regular menu is also good. Their buffet breakfast on Friday, Sat, Sun was excellent and their regular menu is also fine. Good WiFi and TV and air conditioning. Great hotel. A little far from the beaten track but taxis are cheap there.
於 2018 年 3 月住了 4 晚
Duyen Nguyen - AFOM 於 2018年3月24日回覆
Dear Mr Douglas, Thank you for loving the Phoenix Hotel. We will always try to improve the service better. Hopefully the Phoenix Hotel always be your choice the next holiday. Have a nice day. Thanks and best regards!

10/10 有夠讚

Yun Hee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 2 月住了 1 晚
Duyen Nguyen - AFOM 於 2018年3月24日回覆
Dear Mr/Ms Yun Hee Thank you for loving the Phoenix Hotel. We will always try to improve the service better. Hopefully the Phoenix Hotel always be your choice the next holiday. Have a nice day. Thanks and best regards!

8/10 不錯哦

Hanh

喜歡:整潔度、住宿環境和硬體和客房舒適度
Nice and clean room. Need to speed-up check-out process
於 2017 年 12 月住了 2 晚

10/10 有夠讚

Duc Quy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Large and clean room. So many light in the room. I like it. Breakfast is also good. Just 1 thing that make me unsatisfied: there is no razor. I have to buy 1 at nearby store.
於 2017 年 12 月住了 2 晚

10/10 有夠讚

Gordon

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Brand new 5 Star Quality Hotel at a Great price.
We stayed at the Phoenix Vung Tau for 1 night in August 2017. It was about a 10min walk to Back Beach. The Lotte shopping complex is right next door with plenty of aircon shopping and food mall and large supermarket. The Phoenix Hotel in right on the big roundabout near the Pullman Hotel. We found the Phoenix to be a very modern, clean and comfortable hotel, it actually looks brand new. The staff were friendly, easy to get along and spoke a little English. The room was large and roomy with good aircon, free wifi and a large window. The only problem we had was the small fridge in the room never good that cold. The bathroom was ultra modern it had no bath but a large and spacious shower. The highlight every day was the breakfast, served in the very modern and bright dining area, it was hard to fault with a good cross section of buffet food or cooked to order. Also a nice selection of fruits, breads and juices. We would have no hesitation in staying here again and will highly recommend it to our friends. Many thanks to the Phoenix Hotel for making our stay in Vung Tau that more pleasant and enjoyable.
於 2017 年 8 月住了 1 晚

10/10 有夠讚

JUNYOUNG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very clean and good location
It was an awesome stay in Phoenix hotel. The hotel was newly built 3 months ago. Everything inside new and clean. Room was bigger than other hotel in nearby. Moreover, the location was fabulous. It is located right next to Lotte Mart and in just 5 mins walking distance, Back Beach, Imperial Plaza, and night market are there. Price was not that expensive also. I actually plan to go to Vung Tau again next week, and I will definitely stay here again.

8/10 不錯哦

Robert

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay.
Phoenix hotel is new hotel. Only open a few months. Comfort level is good. Staff does not Have much English, so may take a little longer to get across​ what you want. Breakfast buffet is very good with Western and Asian foods. Hotel is close to a plaza with Lotteria which is a western style hamburger joint but the is in the shopping and also cinema. It is a 2 minute walk.

8/10 不錯哦

Joe Sern

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Value for money
Value for money ... close enough to the beach even if not right next to it. Basic but decant facility.