2/10 很糟糕
Ashley
家庭旅遊
2025 年 12 月 28 日
不喜歡：員工素質、設施服務和住宿環境和硬體
When we first checked in, the facility was out dated but the room was lower than most in the area. But the room was disgusting. The bed linens were stained and had a smell of throw up and cigarette smoke. The toilet was leaking and the tub appeared to be poorly painted over, with paint chipping on the tub floor. We requested a room change and the 2nd room was just as bad as the first. Electrical chords hanging down the wall, cigarette burns in the linens and tub, not to mention we went from the first floor to the third floor and we couldn’t use the elevator because we did not feel safe as the safety operating permit was expired. We tried to cancel the reservation and just go elsewhere, but they would not release our funds for the change, forcing us to stay. Also, both nights of our stay, we found cockroaches crawling the walls. It was absolutely disgusting. I wish we could have gone somewhere else. I will never book at this facility again.
Ashley
於 2025 年 12 月住了 4 晚