「It absolutely would have been 5 stars, especially for the children’s amenities and most of the staff, but it got 4 stars because the last night of our stay, the room above us was having a party until 3am so it prevented sleep in our room. When I told the checkout staff, he could not have cared less and just wanted rid of me. Such a shame as the rest of the staff had been absolutely amazing and accommodating, especially in the executive lounge.
The restaurant BASE is lovely, food was excellent....
「It absolutely would have been 5 stars, especially for the children’s amenities and most of the staff, but it got 4 stars because the last night of our stay, the room above us was having a party until 3am so it prevented sleep in our room. When I told the checkout staff, he could not have cared less and just wanted rid of me. Such a shame as the rest of the staff had been absolutely amazing and accommodating, especially in the executive lounge.
The restaurant BASE is lovely, food was excellent....
Natasha