2/10 很糟糕
SEM RAN
2025 年 12 月 26 日
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
My room had bed bugs, and I slept with them for one night. I work in healthcare so bedbugs is a huge deal for me. The staff changed my room next day but I was really disappointed with Expedia. I have been using it for a while and when I asked for the help from agent online. Instead of helping me out he asked me to contact with front desk and gave 30 points credit. And what’s with the motel why do the have speaker every morning and night someone is calling someone from there which ruined my sleep. I wanted a new room with new hotel I would have paid extra but the agent try shove my problem off his shoulder. Never ever I feel I was helped during my. The second night I was awake all night and slept on the desk instead of the bed coz of bed bugs scare. Just because it was holiday I let it go. But the MOTEL is a no no and I have pictures as well.
SEM RAN
於 2025 年 12 月住了 2 晚
