Find hotels in Urbancrest, Columbus

"I booked this stay expecting a relaxing getaway based on the reviews, but unfortunately, it did not meet expectations. During my visit, the hotel was extremely overcrowded with large groups of teenagers, and there was no prior notice given. Because of this, we were unable to enjoy any of the amenities. The pool and hot tub were consistently packed with kids, even late into the night, which made it impossible to relax or use the facilities we specifically chose this hotel for. I was also frustrated with the lack of transparency regarding charges. Upon arrival, I was charged $75 without any explanation from the front desk, and later noticed an additional $43 charge that I did not authorize and still do not understand. Clear communication about fees should be standard. Overall, this was not the experience I expected, and I left feeling disappointed. I would not choose to stay here again unless there are improvements in crowd control, communication, and guest experience."

"The hotel was very clean. They seemed to have some issues or I would have given them five stars. But the staff was super nice. Courtney at the front desk was great! We absolutely loved her. I hope they do good by her because she is a keeper."

"Our stay was short but great! I would definitely recommend this place!"

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"Poor wall insulation prevents guest from restful sleep. Beds very poor quality "

"This was a clean and well-maintained hotel. It was in a nice part of town and close to everything. It was a unique experience in the sense of having a drive thru attached. I would definitely stay again!"

"Great stay, clean rooms And happy people everywhere"

"The breakfasts and dinners were both delicious. The pool was lovely. The staff was delightful."

"Clean room. Excellent elavator service"