Ueno German Culture Village Tours

Pros: - buffet breakfast - sea view - free parking - Netflix Cons: - Minimal service for $2800/night! We stayed 4 nights to give an overall review. First when we arrived, no staff welcomed us at entrance. No one helped us with our luggage. No instructions on how to go to our room (we took the wrong lift - our room was in fact in another tower!). We were charged with 50kg luggage and walked up the stairs near lobby by ourselves. Zero welcome and minimal service. - Extra pillows need manager’s approval and limit to 2/person. Room was not clean the first day and we had to request every morning. - Bed was VERY hard - I’ve never slept on a bed like this. Fortunately no back pain… - VERY small pool: not ideal for a family. We even didn’t want to go Conclusion: It all feels like a hotel of low standard but overpriced. Maybe because of peak season.

今回息子夫婦とプレミアスイートに宿泊させていただきました。 広さも丁度いい感じでした、家族で滞在する時は洗濯機や掃除機があるのがとても便利で嬉しいです。 ただ欲を言ったらコーヒーしか置いてなかったのが残念でした(以前来た時には紅茶もあったと思うのですが) トータルではとても良かったです！