大廳

特溫福爾斯萬豪費爾菲爾德套房飯店的評分

2.5 out of 5
特溫福爾斯萬豪費爾菲爾德套房飯店
1788 Washington St N, Twin Falls, ID

評論

9.2

太棒了

10 分,有夠讚;1000 則評論中有 696 則" "
8 分,不錯哦;1000 則評論中有 219 則" "
6 分,一般般;1000 則評論中有 45 則" "
4 分,不太好;1000 則評論中有 21 則" "
2 分,很糟糕;1000 則評論中有 19 則" "

9.4/10

整潔度

9.4/10

員工素質

9.0/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Mark

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice room
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Ted

喜歡:整潔度、員工素質和住宿環境和硬體
This was a nice place to stay on our road trip.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Tricia

商務旅客, 家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
Clean for the most part, breakfast was ok, beds were super comfy and pillows were nice too
於 2024 年 5 月住了 1 晚

6/10 一般般

Chris

喜歡:員工素質
於 2024 年 5 月住了 1 晚

10/10 有夠讚

BRIAN

喜歡:整潔度、員工素質和住宿環境和硬體
Roomy
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Heidi

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Arrived late at night very helpful . Room was clean nothing special pillows a bit too soft but again attired after 1 am. Bed was comfortable. The town had a blackout next morning which got resolved quickly. Had a breakfast in the morning which was included
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Lori

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was good.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Robert

喜歡:整潔度、員工素質和住宿環境和硬體
Staff was extremely kind and helpful. Property was very clean and comfortable. Would definitely stay again.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Gary,Mattawa

於 2024 年 4 月住了 1 晚

8/10 不錯哦

James

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
👍
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Suzanne

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Marcia,Portland

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
It was pleasant and convenient. Staff were helpful.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Galyna

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very like!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Lucy

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

kimberly

喜歡:整潔度、員工素質和住宿環境和硬體
The rooms are cozy,spacious n the carpetts are CLEAN..Breakfeast was great choices also. Loved having choc milk.looking forward to another visit
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Spencer

Everything was great, except the TV has some problems
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Kirstyn

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jeff

喜歡:整潔度、員工素質和住宿環境和硬體
Convenient, clean.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Pat

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable and clean room, we have stayed here a couple of times and in each room the microwaves don’t work very well, you have to “slam“ the door to get it to work; the first room in late February, quit working all together, kinda frustrating, also no lotion in amenities…Breakfast not very good, no sausage gravy, sausage patties not very good, no bacon or fresh fruit, too many items with sugar, healthy food items would be better; other than that a nice place to stay.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Alison

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and nice. Room was very large and comfortable
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Arthur

於 2024 年 3 月住了 1 晚

6/10 一般般

Justin

家庭旅遊
喜歡:整潔度、員工素質和設施服務
The remote for the TV wouldn't change the channel. Thankfully it was tuned in to Grand Ole Opre. Other than that everything was pretty decent. Breakfast was above average for a free continental breakfast.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Thomas,San Clemente

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
clean and new - front desk staff member was very friendly
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Cornelia

喜歡:整潔度、員工素質和住宿環境和硬體
Perfect quick check in. Perfect room. Very relaxing environment with a great breakfast. Hot tub was fun, jets only on for 5 minutes so had to get out often to reset. Will stay again.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Janet

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Scott

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Janell

於 2024 年 3 月住了 1 晚

10/10 有夠讚

Joanna

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Pat

家庭旅遊
喜歡:設施服務
Enjoyed our stay very much! VERY clean facility and the staff were very professional and accommodating….
於 2024 年 2 月住了 2 晚

6/10 一般般

Mark

於 2024 年 2 月住了 1 晚

10/10 有夠讚

rene

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
clean, excellent location, nice staff
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Shawn

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel
於 2024 年 2 月住了 1 晚

8/10 不錯哦

carlos

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Corey

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay and right in the middle of town so easy access to everything in Twin.
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your positive review! We're thrilled to hear that you found our location convenient and that your stay was enjoyable.We appreciate your recommendation and look forward to welcoming you back on your next visit to Twin Falls.

10/10 有夠讚

Deborah

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 有夠讚

Robert

於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

6/10 一般般

Ericka

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
Hot or cold?
The room was nice but our sheets had holes in them. There was not hot water for a shower. At best we got a lukewarm shower. Also the swimming pool only stays open til 11 and is small. It was overcrowded. We were able to squeeze in the hot pool about 20 minutes before they shut the lights off to close the pool. We will be staying across the courtyard next time at the sister company.
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, including the holes in the sheets and the lack of hot water for a satisfactory shower. We understand the importance of these details in ensuring a comfortable and enjoyable stay, and we regret that we fell short in meeting your expectations.We also apologize for the inconvenience with the pool hours and overcrowding, which affected your experience. Your comments are valuable, and we will address these concerns with our team to make the necessary improvements.We appreciate your feedback and hope to have the opportunity to regain your trust during your next visit, either with us or our sister company across the courtyard.

4/10 不太好

Sherri

情侶出遊
No shower cap. Very low water pressure. Bad coffee
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for taking the time to provide your feedback about your recent stay with us. We sincerely apologize for the inconvenience you experienced during your visit, particularly the absence of a shower cap, low water pressure, and the quality of the coffee.We understand the importance of these details in contributing to a comfortable stay, and your comments will be shared with the relevant departments to address and improve our services. We truly value your input, and we are committed to making the necessary adjustments to enhance the overall guest experience.We hope you will give us another opportunity to exceed your expectations on your next visit.

10/10 有夠讚

Heather

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The pillows sucked.. other than that, everything was great!! I will stay again.. next time I will bring my pillow
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for sharing your feedback with us. We're pleased to hear that overall, your experience was great. We apologize for any inconvenience caused by the pillows not meeting your expectations. Your suggestion to bring your own pillow is noted, and we appreciate your understanding.We look forward to hosting you again, and if there's anything specific we can do to ensure a more comfortable stay next time, please don't hesitate to let us know.

10/10 有夠讚

Dawn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location go
於 2024 年 1 月住了 2 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your positive review! We're delighted to hear that you enjoyed our great location. Your feedback is invaluable in helping us enhance our guests' stays.We hope to have the pleasure of welcoming you back for another great stay in the future!

8/10 不錯哦

Vandy

喜歡:整潔度、員工素質和客房舒適度
Just one Issue
The room was excellent but the shower had lack of hot water.
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the room excellent. However, we sincerely apologize for the inconvenience you experienced with the lack of hot water in the shower. Please know that we take your comments seriously, and our maintenance team will promptly address this issue to ensure it doesn't occur in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.

10/10 有夠讚

Jessica

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The staff was extremely friendly and helpful. The amenities were nice, accessible, and clean. The gym equipment all worked properly, the pool and hot tub were simple and clean with plenty of seating, & our room was exactly as pictured.
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for taking the time to share such a positive review! We're thrilled to hear that you enjoyed your stay with us. It's fantastic to know that our staff's friendliness and helpfulness made a positive impression on you. We're also delighted that you found our amenities, gym, pool, hot tub, and room to be to your satisfaction.We appreciate your kind words and look forward to welcoming you back for another great stay in the future.

10/10 有夠讚

Laura

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

6/10 一般般

Melissa

於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
We are so sorry your stay with us did not meet expectationsThank you for providing your valuable feedback!

4/10 不太好

Jennifer,Kennewick

喜歡:住宿環境和硬體
不喜歡:員工素質
The hotel its self was nice, clean and comfortable. We showed up after driving 7 hours at 11pm wanting to check in and nobody was to be found. We sat in the lobby for almost 30 minutes waiting for someone to show up to check in
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced upon arrival, with no one available at the front desk for your check-in.We understand the frustration of arriving after a long drive and waiting for an extended period. This falls short of the service standard we aim to provide, and we are genuinely sorry for any discomfort this may have caused.We will review our procedures to prevent such occurrences in the future and ensure a more seamless experience for our guests. Your feedback is invaluable, and we appreciate your understanding.We hope to have the opportunity to welcome you back and offer you the exceptional service you deserve.

10/10 有夠讚

dean

於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 有夠讚

Jeanne

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous!
Comfortable beds! Clean and quiet! The best sleep of our cross country trip. The staff were wonderful. The breakfast had a variety of food (eggs, oatmeal, pastries, fruit, yogurt, waffles, sausages, etc) It was great to also have a variety of teas, including herbal. I appreciate that this hotel is not pet friendly as I am allergic to cats and dogs. So grateful for a place to stay that is safe for my health. Good location with stores, restaurants nearby.
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a comfortable and restful stay, enjoying the clean and quiet atmosphere along with the comfortable beds.It's wonderful to know that our staff, breakfast variety, and location contributed to your overall satisfaction. We understand the importance of a pet-free environment for guests with allergies, and we're glad we could provide you with a safe and enjoyable stay.We appreciate your kind words and look forward to welcoming you back whenever your travels bring you our way.

10/10 有夠讚

Brittany

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 有夠讚

Robert

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for your great review, we are so happy you enjoyed your stay with us!We hope to serve you again in the future!

10/10 有夠讚

Ryan

團體旅遊
喜歡:整潔度、員工素質和設施服務
Had an issue with the bathroom, then i asked for a different room. Front desk guy, was more than helpful to change my room. Very nice accommodations . Very nice place .
於 2024 年 1 月住了 1 晚
Jesse S. 於 2024年2月2日回覆
Thank you for sharing your experience with us. We appreciate your understanding regarding the issue with the bathroom and are glad our front desk team could promptly assist you in changing your room. It's great to hear that you found the accommodations to your liking and enjoyed your overall stay.We look forward to hosting you again and providing another pleasant experience during your next visit.