Aurora 市中心 (DEN) 附近飯店 | 熱門住宿限時優惠 NT$2,154 起

「Good」

「When there are 3 people staying in a room, its appropriate to give 3 towels for that room. Telling patrons they have to bring back a used towel in order to get a new clean one is absurd. We only had 2 towels in our room and we needed 3 」

「Room was clean. Front desk staff was very helpful and friendly.」

「The front desk clerk Tiffini was unprofessional and rude upon arrival. Didn't welcome us in, verly uttered a word when we asked something. She didn't provide any info about breakfast time or if the pool was opened. Her handwriting was unintelligible and when we asked what number she had written down she replied in a very rude manner. Every other employee we encountered was awesome. Very polite and welcoming. The room was very clean and comfortable. 」

「Beautiful hotel that feels up to date, cozy and upscale. Staff was very welcoming and helpful and showed grace and understanding when we were late checking out (teens, amiright?...). The Common Good restaurant has great food and service. The hotel offers free coffee in the morning, lovely fireplaces here and there, a beautiful bar, a small library and gorgeous art spread throughout. Can't recommend this place enough! Go stay!!」

「Everything is good 」

「Yes everything was great」

「The hotel was nice and clean. Staff was friendly and helpful. 」

「The front desk staff was amazing. The Continental breakfast was impressive. The room was spacious and clean. The pool area was very nice. The only complaint I have is that the housekeeping staff was literally posted outside our door for 20 minutes prior to checkout time and came in while we were gathering up the rest of our items and started breaking down the room, which was a bit off-putting, to say the least. Otherwise, I would've rated it 5 stars, without a doubt.」

「When we opened the room to move in, a pungent smell hit our faces. I thought it was the smell of disinfectant, so we opened the door for half an hour to barely make it less pungent. But when we went to the bathroom and found two cockroaches crawling around, I realized that the pungent smell should be the smell of cockroach medicine, and those two cockroaches became a nightmare for my wife who couldn't sleep all night」

「The room is big, but the equipment is old. Lastly, the neighbor was too noisy last night.」