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"It was a great location"

"Excellent breakfast and location close to everything 10 minute walk to Roger’s centre, cn tower ,hockey hall of fame, market"

"So we arrived for a trip and planned to stay 3 nights. We got a great deal on flight and hotel and the first couple days the staff went above and beyond and helped us in every way. Unfortunately our last day there things changed. Not a huge fan of the scheduled shuttles to the airport on the hr. Compared to on a need basis. Just an fyi. The hotel is located at the end/start of the main run way and you can hear the planes motors roaring when they start takeoff. Didn’t affect our sleep. Just annoying while watching tv or relaxing We asked for a shuttle at 4:30am and was told no the evening before we were to check out. It’s either 4 or 5 am On the hr. Next morning as we are getting into our uber we see the shuttle van just sitting there. We’ve used shuttle all the time with hotels. A lot of the places we can just hop on if room and go to the airport. We did this multiple times in the past at other hotels. We were first told no we couldn’t but then the next person let us. We did this for two days. Catch a shuttle with few people on it and went to the airport to catch the UP train. Staff were very friendly and did a great job but they all aren’t on the same page. Free breakfast was great. "

"Just the staff are amazing they helped me out to try to find stuff and also the food there is to die for! I would suggest eating there if you come to this place!"

"Their staff were rude, and there were insects inside the hotel"

"Good and clean. $250 deposit fee too much though."

"Convenient to public transportation. Deluxe room, Beds were small and uncomfortable. Balcony needed cleaning/painting Kids enjoyed the large indoor pool Room was clean Restaurant did not allow any condiment removals from their burgers on special. 10-12 min walk to Japanese Canadian Culture Centre. 5 min walk to Tim Hortons & Small Grocery store "

"Old hotel that could use a renovation."

"Good location and very nice rooms and views "