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"Super clean and very helpful staff"

"Room was clean but the bed was really uncomfortable and the air conditioning did not work. The room just got warmer and warmer all night."

"It was ok. However, the doors are sealed properly so you hear everything. We did not sleep the best. The pool was cold. I don’t think we will book again, especially with so many other accommodations to choose from. Staff was nice enough, but not overly friendly. "

"Well located, new, stylish and great service."

"Excellent location within steps of the King subway station. There are eateries, coffee shops, shoppers galore everywhere. A truly great hotel that offers everything. "

"The room was clean enough but certainly not to the degree of other hotels. The sides of the stove were caked with dust and years of grease/food (clearly it’s not pulled out when the room is cleaned). The common areas weren’t particularly clean either, probably emphasized by the dated carpets. The room was dated and although there have clearly been efforts to improve the space, the quality of the improvements are quite poor (for example, a thick textured wallpaper in the bathroom that is peeling at the edges, looks quite dingy; the toilet paper holder wasn’t secured to the wall). A few of the light switches didn’t work, along with the main living room lamp, leaving the space feeling pretty dark. Despite all this, the staff were very kind and accommodating, which was really the redeeming factor, along with the location and accessibility to the subway. "

"Staff was friendly, hotel is perfect location for Downtown Toronto and nearby to literally all the main attractions. "

"Wonderful staff. Clean comfortable rooms. "

"I love this hotel - it's everything I need as a solo business traveler, and close to Union station and the business district. But, it's the staff and attention to details that makes this my favourite place to stay in Toronto!"