Overall experience was okay. Only stayed for a night. Coming in took a little longer than expected, we were having trouble with the buzzer and there were some confusions with the dial number. Owner was quick with messages replies through Expedia app which was really great! The place itself was small, kitchen counter was right beside the couch, although their bedroom was spacious. Cleanliness wise isn’t the best. I saw a pimple patch stuck on one of the light switch. Also no garbage in the washroom which I thought was odd and inconvenient. For this part it’s out of the property owner’s control but how the place was built was extremely inconvenient. For instance, I had to open two cabinets just to pull out the utensil drawer. If you’re looking for a place to stay in for a long period of time, I wouldn’t pick this one BUT if you’re there for a night or two then this wouldn’t be so bad, especially for it’s price.
Keisha
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Shawn
2025 年 1 月 14 日
Easy to find and great communication.
Shawn
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Joseph
2024 年 12 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
.
Joseph
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Allysha
團體旅遊
2024 年 12 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great view, close to everything
Allysha
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Thomas
2024 年 11 月 16 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Hoodwinked AGAIN!
Here’s a draft for your review:
I am extremely disappointed with my recent booking experience. The property I reserved through your site was listed as a hotel, but it turned out to be an Airbnb. When I arrived at the address provided, there was no hotel—just an empty location. After calling the contact number, I found out the property was located a half hour away in a completely different neighborhood than I originally booked.
This caused unnecessary confusion, wasted hours of my vacation time, and left me feeling misled. Accurate listings and locations are critical for a reliable booking platform, and this was a complete failure on your part. I expected much better and will seriously reconsider using this service in the future.
Thomas
於 2024 年 11 月住了 1 晚
2/10 很糟糕
antonia
2024 年 11 月 11 日
不喜歡:整潔度、員工素質和設施服務
Check in
I have never experienced such bad service from Expedia, I am hugely disappointed that they have accommodated such people as the one I just stayed with on their website!
I booked my accommodation in Toronto, and worked out my itinerary with car pickups from the location I booked. 24 hours before I arrived in Toronto, I was told that I would not be staying at the location I booked. I wasn’t only given a new location with booking information and how to get the keys, the link they provided me with was not working. So I responded. They told me to open the link in the browser. I responded that I tried that , but it wouldn’t work. They just responded with the same reply, again and again.
I was a little nervous, because the link was not working. I wasn’t sure if the entire thing was a scam. Who changes locations a day before?
When I arrived in Toronto, I went to the new location I was suppose to stay. I tried the key pickup, but it wouldn’t work. I had no internet to get in touch with anyone one.
Once I had internet, I noticed, that when I was on my flight over to Toronto, I was given a new location for my stay. The third! It was about 35 min away from the second location. I was given the same link which was not working.
By that time I sort of knew it was a scam.
I started looking at alternative accommodation while I had internet.
By the time I walked away from the city centre, to my 3rd location, there was a key waiting for me.
I was relieved, but knew I couldn’t t
antonia
於 2024 年 11 月住了 4 晚
10/10 有夠讚
Brenda
團體旅遊
2024 年 11 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Brenda
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Camille
團體旅遊
2024 年 10 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Location and appartement are great.
Camille
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Marc
商務旅客
2024 年 10 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Marc
於 2024 年 10 月住了 2 晚
8/10 不錯哦
shantell
2024 年 10 月 1 日
shantell
於 2024 年 9 月住了 1 晚
4/10 不太好
Jérémie
家庭旅遊
2024 年 9 月 25 日
喜歡:整潔度
Le fairview downtown au 431 queen st w... N'existe pas!!!! Le magasin situé a cette adresse nous as dit que sa n'existait pas et que je n'étais pas le premier a mettre présenter là. Je peux vous dires que la panique c'est installé assez vite! D'autant plus que j'avais un enfant de 10ans avec moi. J'ai reussi a trouvé un numéro de téléphone et la personne ma donné 2 adresse, une pour aller récupérer une clé et lautre l'hôtel, au moment de récupérer la clé le code qu'on m'avait donné ne fonctionnait pas, rappelle au numéro pour me faire donné une autre adresse qui lui j'ai reussi a avoir les clés. C'était finalement un condo... Pas pentoute ce que j'avais réservé mais bon il était bien beau malgré tout.
Mais reste que ce fut un véritable cauchemar stressant, expedia c'est fini pour moi. Jamais vue dequoi de mal organiser comme ça.
Jérémie
於 2024 年 9 月住了 2 晚
6/10 一般般
Jordan
團體旅遊
2024 年 9 月 24 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
Shorted us 1 bed, poor communication, other than that sick apartment and great view of downtown
Jordan
於 2024 年 9 月住了 2 晚
6/10 一般般
Priscilla
情侶出遊
2024 年 9 月 24 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The apartment was very clean and modern with amazing views. We booked a two bedroom but it ended up being a one bedroom with a sofa bed in the living room. They do not have parking so you have to go to a parking garage. Be aware that some charge $20 and then after 6pm another $20. We found a cheaper one that charged only $10. The address they gave was not 431 Queen St West, so it was not close to our concert venue, The Great Hall. We were on Front Street which is close to the CN Tower, Aquarium and Rogers Center. The fridge froze our food and the bed was not very comfortable, but other than those issues we enjoyed our stay.
Priscilla
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Emily
2024 年 9 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
super clean very nice place, the view was awesome too!
Emily
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Diane
2024 年 9 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Will stay again
Diane
於 2024 年 9 月住了 1 晚
10/10 有夠讚
marcus
2024 年 9 月 19 日
喜歡:住宿環境和硬體
Y
marcus
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Dhruv Ketan
2024 年 9 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was good and property was well maintained
Dhruv Ketan
於 2024 年 9 月住了 5 晚
2/10 很糟糕
Simon
商務旅客
2024 年 9 月 18 日
喜歡:員工素質
不喜歡:整潔度
First, they changes the address my rental on my arrival day. I had booked a property on Queen West, and I ended up in a condo tower near the train tracks.
Very noisy with all the trains running all night.
The bed sheets smelled like fungus.
Please avoid this company.
Simon
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Liette
情侶出遊
2024 年 9 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Very Well located
Liette
於 2024 年 9 月住了 3 晚
4/10 不太好
Daoud
家庭旅遊
2024 年 9 月 10 日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
The apartment needs lot improvement to host guests in such area and for that price. I don’t recommend this place if you’re going with family and need to relax in
There is lots of noise in the night, blinders are broken and the bedroom carpet dirty. The parking spot that came with my booking is so tight and hard to park if you have suv it won’t fit. I regret spending $200 a nigh for this place.
Daoud
於 2024 年 9 月住了 2 晚
4/10 不太好
Roger
親子旅遊
2024 年 9 月 3 日
不喜歡:員工素質、設施服務和住宿環境和硬體
This was strange. When this was booked it was at a location on Queen St. The day of check in, I found out we were supposed to be in a different location.....was very confusing.
I also booked a room with 2 queens and a pull out bed, but there was only 1 queen and a pullout. Sent a message to who runs it, and got no reply.....just a very odd setup
Roger
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Dwayne
家庭旅遊
2024 年 8 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Close to downtown
Dwayne
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Nadine
團體旅遊
2024 年 8 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and easy to find
Nadine
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Thevany
團體旅遊
2024 年 8 月 17 日
喜歡:整潔度和住宿環境和硬體
We stayed at this property for one night as we were in town for a concert. The place was beautiful and has an amazing view as it is quite central. Secured parking was included, which was also a big plus. A downside however is that this property does not take payments on Expedia itself and so, it was a bit of a hassle to get the booking secured before arriving. As well, the property is listed as 431 Queen St, which is not its actual address. The property is located at 14 York St., which we found out last minute as we contacted the owners. The hassles we faced before arriving brought my 5/5 stars to a 4/5 stars - if the communication was fixed, this place is an excellent option for those looking to stay in downtown Toronto as it’s close to all the major attractions!