This was by far the WORST rental experience I’ve ever had. There’s absolutely NO communication, no concierge, no person to talk to, just cold, useless texts. They give zero instructions. You’re left to dig through hundreds of lockboxes just to find your keys. Once I got in, the place was filthy. The toilet was clogged, and when I contacted them, they told me I had to fix it myself! The bedsheets, blankets, and pillows were covered in stains and again, they told me I had to change them myself because the clean ones were sitting in the dryer. That’s disgusting. No one had even inspected the place before handing it over. I couldn’t even stay a full hour i left immediately and booked a hotel. This place is a joke and should be removed from Expedia. DO NOT BOOK THIS PROPERTY.