住宿正面 (夜晚)

美滿如東京銀座 EAST的評分

3 out of 5

評論

9.6

好極了

10 分,有夠讚;208 則評論中有 174 則" "
8 分,不錯哦;208 則評論中有 27 則" "
6 分,一般般;208 則評論中有 5 則" "
4 分,不太好;208 則評論中有 2 則" "
2 分,很糟糕;208 則評論中有 0 則" "

9.6/10

整潔度

9.4/10

員工素質

9.6/10

設施服務

9.8/10

住宿環境和硬體

9.6/10

環保程度

評論

8/10 不錯哦

Yuan Cheng

家庭旅遊
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度
The cleaning staffs are terrible, the front staffs are ggod and willing to help, totally the cleaning services still bad.
於 2024 年 1 月住了 27 晚
Front Desk Team 於 2024年5月12日回覆
Dear Guest,Thank you for staying with us. We sincerely appreciate your review. We are sorry to hear that our cleaning team could not meet your expectation. We will share this information with our team. Thank you so much for letting us know. With your review we will even more constantly striving to improve as a team. We hope to see you at MIMARU again .Best RegardsMIMARU TOKYO GINZA EAST

10/10 有夠讚

Hsinwei

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
整體感受還是很好!
於 2024 年 2 月住了 7 晚
MIMARU TOKYO GINZA EAST Front Desk Team 於 2024年2月20日回覆
Dear Guest,Thank you for staying with us at MIMARU Tokyo Ginza East and giving us a 5/5!We hope you had a great time at our facility and able to travel around the city!We hope to see you again, and host you in the future!Best Regards,

10/10 有夠讚

Hsin-Hui

家庭旅遊
喜歡:整潔度和客房舒適度
美好的住宿經驗
無論是住宿空間跟可容納人數都是相當適合我們一家五口,房間附設的廚房餐桌跟冰箱對於長時間在東京旅遊相當有利,可以到附近的超市採買當地食材自行烹調,服務人員精通英文很好溝通。我們總共待了11晚,美好的住宿經驗。
於 2024 年 1 月住了 11 晚
Front Desk Team 於 2024年2月14日回覆
Dear guest, Thank you for your wonderful review. I hope you continue to enjoy your stay here at MIMARU TOKYO GINZA EAST.Warm regards, MIMARU TOKYO GINZA EAST Front Desk

10/10 有夠讚

??

家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
下次還會再去住
於 2024 年 1 月住了 7 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年2月6日回覆
親愛的顧客,感謝您本次利用MIMARU東京 銀座EAST。謝謝您的高評價及喜歡我們的服務。希望下次能再見到您。

10/10 有夠讚

MEI YEN

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 7 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年1月29日回覆
Dear Mei Yen,Thank you for your recent stay and for rating us at 5/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time.Best RegardsFront team

10/10 有夠讚

Show hsiu

家庭旅遊
喜歡:整潔度和客房舒適度
美滿如家居住品質很棒,房間乾淨,被子枕頭都舒服乾爽無異味
於 2023 年 11 月住了 9 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年12月10日回覆
Dear Guest,Thank you for staying with us and giving us a great score!We are happy to hear that you were satisfied at our facility. We hope you had a great time in Tokyo.We hope to host you again, in the future.Best Regards,

10/10 有夠讚

Pei-fen

於 2023 年 10 月住了 7 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年10月18日回覆
Dear Guest,Thank you for taking your time to reveiw our hotel with full score. We believe you were satisfied with our facilities and services and would like to cinvey that all of our team members are happy about it.We are looking forward to seeing you in near future.Best RegardsMimaru Tokyo Ginza East

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 10 月住了 7 晚
MIMARU TOKYO GINZA EAST 於 2023年10月16日回覆
Dear guest,Thank you very much for leaving a rating for your stay.We are glad you were satisfied with your time at MIMARU.Looking forward to see you again soon!

10/10 有夠讚

hiu sheung

家庭旅遊
喜歡:整潔度和客房舒適度
Good hygiene, good service!
於 2023 年 8 月住了 4 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年8月24日回覆
Dear Guest,Thank you for staying with us and giving us a great score!We are happy to hear that you had a great stay with us, we hope you enjoyed Tokyo!We hope to see you again, in the future.Best Regards,MIMARU Tokyo Ginza EastFront Desk Team

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 8 月住了 6 晚
Front Desk Team 於 2023年8月19日回覆
Dear GuestThank you for giving us score on our hotel proerty.We really appreciate your efforts in taking your precious time and reveiwing our hotel.Once again thank you so much and we are looking forward to your next reservation.Best RegardsMimaru Tokyo Ginza East

8/10 不錯哦

Li-chiu

家庭旅遊
喜歡:整潔度和客房舒適度
旅居日本時很不錯的一個家
地點很好,雖離鬧區一小段距離卻很安靜,附近有3個不同線路的捷運站、交通很方便,對面樓下有小型蔬果商家,貨源很豐富,有各式蔬菜水果肉品麵米食,可以輕鬆買回公寓自行烹飪。 住宿環境乾淨舒適,但浴室的排風稍嫌不足,霉味挺重的。
於 2023 年 7 月住了 7 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年8月9日回覆
Dear Guest,Thank you for staying with us and taking your time to write a review.We are happy to hear the comments about our location that was convenient and you could cook in our apartment style room.However, we are truly sorry for the smell of mold, we will share with our team for the improvement.We hope to see you again, in the future, here or at other MIMARU.Best regards,MIMARU Tokyo Ginza EastFront Desk Team

6/10 一般般

Ngo Nam

家庭旅遊
不喜歡:客房舒適度
於 2023 年 7 月住了 2 晚
Front Desk Team 於 2023年7月25日回覆
Dear GuestGreetings from MIMARU TOKYO GINZA EAST.Thank you for staying with us during your trip to Tokyo, and for giving us a valuable feedback to our Hotel. Your feedback will help us to improve our service in the future. We hope that we could see you again in the future. Best Regards, Front Desk TeamMIMARU TOKYO GINZA EAST

10/10 有夠讚

Chen-hua

家庭旅遊
喜歡:整潔度和客房舒適度
溝通順暢, 服務周到
之前到日本旅遊要是不會講日語的話, 住宿溝通總是困難的. 這裡的員工在英文的溝通上都沒有問題. 尤其是某一天樓上入住的房客在地板上發出很大的噪音, 在和櫃檯服務人員說了之後, 他們立刻換了個新房間給我, 不僅解決了我的問題, 也讓我對他們的處理效率大為讚賞. 地點上離東京車站不算太遠, 所以到許多地方都很方便. 房間也比一班日本的房間來得大. 是非常適合家庭旅遊的住宿地方.
於 2023 年 5 月住了 4 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年5月28日回覆
Dear Guest,Thank you for taking your time to give us such a wonderful review. Your sweet review has felt us to provide more service to upcoming guests in coming days.As you know that our hotel is well known for its multilingual speaking friendly staff, and we are also happy to know that you were satisfied with our services.Once again thank you for taking your time to review.We are looking forward to seeing you in near future.Mimaru Tokyo Ginza East

10/10 有夠讚

Hin Shing

喜歡:整潔度、設施服務和住宿環境和硬體
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年3月22日回覆
Dear guest,Thank you for taking your precious time to rate our hotel after your stay with us.

10/10 有夠讚

Man Wo

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
美滿如東京銀座 EAST very good
MIMARU TOKYO GINZA EAST 於 2022年12月5日回覆
Dear Guest,Thank you for your wonderful review. We are glad that you enjoyed your stay with us. We hope you decide to stay with us again in the future.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 5 晚
MIMARU TOKYO GINZA EAST 於 2020年3月1日回覆
Dear Guest, Greetings from MIMARU Tokyo Ginza East. Thank you for staying with us and giving us a nice review. We hope you enjoyed your stay.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 5 晚
MIMARU TOKYO GINZA EAST 於 2020年2月18日回覆
Dear Guest! Greetings from MIMARU Tokyo Ginza East and thank you very much for the review! We are very happy that you choose Mimaru Tokyo Ginza East on your trip through Japan. We hope you enjoyed your time with us! We look forward to seeing you again either here or at another Mimaru location in Tokyo or Kyoto.

10/10 有夠讚

Chih hung

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 6 晚
MIMARU TOKYO GINZA EAST 於 2020年2月10日回覆
Dear Chih hung, thank you for your feedback about MIMARU TOKYO GINZA EAST. We are pleased you are satisfied with our hotel. All MIMARU will welcome you anytime when you visit Tokyo or Kyoto. We are looking forward to seeing you again!

10/10 有夠讚

真實旅客

喜歡:整潔度和住宿環境和硬體
於 2020 年 1 月住了 5 晚
MIMARU TOKYO GINZA EAST 於 2020年2月7日回覆
Dear guest, thank you for your feedback. We are very pleased you are satisfied with our hotel. All MIMARU will welcome you anytime when you visit Tokyo or Kyoto. We are looking forward to seeing you again!

10/10 有夠讚

Kin Hang

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間舒適,適合一家大小
於 2020 年 1 月住了 2 晚
MIMARU TOKYO GINZA EAST 於 2020年2月9日回覆
親愛的Kin Hang, 感謝您選擇MIMARU TOKYO GINZA EAST並給予我們如此高的評價。 正如您所說,本酒店房間內設施一應俱全,配備客廳、廚房及各種廚具,也有足夠的衣服收納空間,非常適合家庭及朋友團體留宿。特別是我們的上下床,深受各位小朋友的喜愛。 再次感謝您對我們的肯定,我們期待您再次光臨東京及京都的MIMARU。

10/10 有夠讚

Shiao Chin

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便環境整潔,空間大
於 2020 年 1 月住了 3 晚
MIMARU TOKYO GINZA EAST 於 2020年2月6日回覆
尊敬的Shiao Chin: 感謝您入住MIMARU東京銀座EAST並給予我們如此高的評價!你的好評會激勵我們不斷進步。 正如您所說,空間大是本酒店的特色之一,每個房間都配備廚房,小客廳,大衣櫃等等,多個行李箱也OK,適合家人朋友集體留宿。本酒店毗鄰多個地鐵站,出行方便,適合您遊覽東京各地。我們對於客房打掃有著嚴格的標準,感謝您給予我們的肯定。 再次感謝您入住本酒店,希望之後也可以在東京或京都的MIMARU再次見到您!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good service and nice location. Kids are excited to walk to Tokyo character street and Pokemon center. Better if smaller knives are provided for fruits
於 2019 年 12 月住了 3 晚
MIMARU TOKYO GINZA EAST 於 2019年12月25日回覆
Dear guest, thank you for taking your time to write your review about MIMARU TOKYO GINZA EAST. We are very pleased you and your family enjoyed your stay in Tokyo. Thank you for your feedback about knives. Our hotel was grand opened this November and the feedback from our guest is so important for us. We will use your feedback as reference to make our hotel better and better. Thank you again for staying at our hotel. All MIMARU will welcome you anytime when you visit Tokyo or Kyoto!

10/10 有夠讚

Mike

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
New,clean, free breakfast for grand opening, staff can speaks English!
於 2019 年 11 月住了 4 晚
MIMARU TOKYO GINZA EAST FRONT DESK FLORA 於 2019年12月9日回覆
Dear Mike, Thank you for choosing MIMARU TOKYO GINZA EAST, and your comment of our staffs is much appreciated. MIMARU TOKYO GINZA EAST is newly opened on 14th November, and we had on going free breakfast campaign until December 1. We are glad that you like our breakfast as well. We are really looking forward to seeing you again,either in MIMARU TOKYO GINZA EAST or other MIMARUs located in Tokyo and Kyoto.

8/10 不錯哦

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I will only deduct some scores in hotel location because this is not quite convenient for eating and shopping but we feel satisfy with this hotel , new , clean and warm !
於 2019 年 11 月住了 5 晚
Front Desk Team 於 2019年12月4日回覆
Dear Guest, Thank you for staying with MIMARU Tokyo Ginza East during your trip through Japan and for rating our Hotel! We hope you enjoyed your stay and had a good time! We feel sorry for your inconvenience. We are located in a peaceful and quiet neighborhood with easy access to many metro station, which can be used to get an easy access to many famouse places in Tokyo. Furthermore you can have an great shopping expirience at Ginza, within a 10 minutes walk from our property. We look forward to seeing you again either here or at another Mimaru location in Tokyo or Kyoto.

10/10 有夠讚

Eugene

親子旅遊
喜歡:整潔度和住宿環境和硬體
All the staff was great particularly somit who helped get on a call and get me a hard to find item in Japanese and Guilia who helped w a complex request for our last day. Thanks to everyone we have a wonderful and memorable trip!
於 2024 年 2 月住了 5 晚
MIMARU TOKYO GINZA EAST 於 2024年3月3日回覆
Dear Eugene,Thank you so much for giving us such a wonderful reveiw on our hotel property and also mentioning some of the names of our staffs. We will surely pass the message to those staffs and they would surely be motivated to see admiral words from your side.We priotize in the satisfaction of our guest and if there is anything we need to improve in coming future please let us know.We are looking forward to seeing you in near future.Best RegardsFront Desk Team

10/10 有夠讚

Jason,Denver

家庭旅遊, 親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Overall the property was clean, spacious, and in a safe area. It is a about a 5 minute walk to a subway, and 10-15 minute walk to the fish market or Tokyo Station. The only down side was the lack of transparency on cost of a lost keycard. Not used to keycards having any value in the US. The cost was 1000 yen at check out for the lost card.
於 2024 年 2 月住了 3 晚
MIMARU TOKYO GINZA EAST 於 2024年3月3日回覆
Dear Jason,Thank you so much for giving us 5/5 score which really means a lot to us. We are glad to know that you were satisfied the hotel cleanliness, spacious room and safety concern.We apologize you for the inconvenience caused due to charge for the lost card keys because of our hotel policy.We look forward to seeing you at Mimaru in future.Best RegardsFront Desk Team

10/10 有夠讚

John

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice stay. Loved family room and staff
於 2024 年 2 月住了 6 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年2月25日回覆
Thank you for choosing to stay with us and this is our pleasure to serve you during your Japan trip. We sincerely appreciate your feedback and kind words. We are happy to know that you are satisfied with our hotel. We look forward to meeting you at MIMARU again.Best RegardsFront desk teamMimaru Tokyo Ginza East

10/10 有夠讚

gyubin

喜歡:整潔度和住宿環境和硬體
생각보다 깔끔했고 생활하는데 편리했습니다.
於 2024 年 2 月住了 3 晚
MIMARU TOKYO GINZA EAST Front Team 於 2024年2月11日回覆
Dear Gyubin,Thank you for your reveiw. We are happy to know that we are able to exceed your expecation. This means a lot to us.We are glad to know that you were able to enjoy our hotel and its facilities.We are looking forward to seeing you near at Mimaru.

4/10 不太好

LULU

家庭旅遊
不喜歡:整潔度和客房舒適度
於 2024 年 1 月住了 3 晚
MIMARU TOKYO GINZA EAST 於 2024年1月30日回覆
Thank you very much for taking the time to leave a review of your stay!It was wonderful hosting you and your family during your time in Tokyo. At Mimaru, we love to hear guests reviews and thoughts about their stay to help us keep improving.For your stay, we would like to extend our apologies as we do not have breakfast service and other facilities which you had requested such as a bell boy position etc. As Mimaru is an apartment hotel, there are various differences than a standard hotel. Such as a fully supplied kitchen for use during your stay, & various appliances/technologies available. We hope to host you again in the future and can satisfy you during your stay. If you have any questions regarding the services available when making a reservation feel free to send us a message with any further questions or inquiries.Sincerely,MIMARU Tokyo Ginza EastStaff

10/10 有夠讚

Rafaela

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Easy to navigate the city yet still quiet. Apartment living in vacation. Support convenient and staff was so helpful!
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年1月28日回覆
Dear Rafaela,Thank you for staying with us and giving us a great score! We are happy to hear your positive comments about our hotel and staff. We hope you had a great time here in MIMARY as well as in Tokyo!We hope to you host you again!Best Regards,

10/10 有夠讚

Linda

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Would come back again. Really good people that works here
於 2024 年 1 月住了 10 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年1月24日回覆
Dear Linda Au,Thank you for your brief and wonderful review. It really means a lot to us and will provide motivation to work better and provide better guest experience in future.We are looking forward to seeing you again. Best RegardsFront StaffYuvi

10/10 有夠讚

Christine

家庭旅遊
喜歡:設施服務
Great beds for the family
於 2024 年 1 月住了 4 晚
MIMARU TOKYO GINZA EAST 於 2024年1月21日回覆
Dear Guest,Thank you very much for taking the time to write a wonderful review for us and for rating us at 5/5. We always do our best to provide guests with the best experience while staying in Tokyo, and we will relay your comment to our staffs. Please do stay with MIMARU Hotels again in the future!!Best Regards,Front Desk Team

8/10 不錯哦

Melissa Nicole

喜歡:整潔度和住宿環境和硬體
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年1月19日回覆
Dear Melissa Nicole,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future.

10/10 有夠讚

Rachelle,St Kilda

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great place, clean modern and spacious. Staff friendly and helpful. Easy walk to a number of metro stations, shops and restaurants.
於 2024 年 1 月住了 5 晚
Front Desk Team 於 2024年1月19日回覆
Dear Rachelle,Thank you for your words. We are really happy to get a 5 out of 5 score from you. It means that you had a great time and memorable moments during your stay. Thank you for admiring our facilities and staffs as well.We would like to see you back in Mimaru sooner.Best RegardsMimaru Tokyo Ginza East

10/10 有夠讚

suzanne

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年1月11日回覆
Dear Suzanne,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 有夠讚

Ahkey

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 6 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2024年1月11日回覆
Dear Guest,Thank you for staying with us.We are really happy to get a 5 out of 5 score from you. It means that you had a great time and memorable moments during your stay. We would like to see you back in Mimaru sooner.Best RegardsMimaru Tokyo Ginza East

10/10 有夠讚

Noriko,Tarzana

於 2024 年 1 月住了 1 晚
MIMARU東京銀座EAST フロントデスク 於 2024年1月11日回覆
Noriko様お客様、この度MIMARU 東京GINZA EASTをお泊りいただき、ありがとうございます。お客様がご満足なさったようですごく嬉しく思っております。当ホテルはキッチンとダイニングがあり、家族皆様が長期で泊まって楽しんでくつろいでいただければとのコンセプトとなります。お客様の次お越しの際にはもっとご満足な気持ちと幸せな経験になれるように全力で頑張ります!

10/10 有夠讚

Bernardus

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 12 月住了 3 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年12月29日回覆
Thank you greatly for leaving a review of your stay!With guests input, we always try our best to imrpove and grow in different aspects.We are very happy to hear that you had enjoyed your stay with us at Mimaru Tokyo Ginza East.We hope to see you again!

10/10 有夠讚

Richard

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
As a hotel GM i loved this property especially for families… great service .. well appointed with all the amenities
於 2023 年 12 月住了 2 晚
Front Desk Team 於 2023年12月27日回覆
Dear Guest,Thank you for writing us a review!We are more than happy to hear that our hotel accomodate your family well. We hope to see you again in the near future!Best Regards,

8/10 不錯哦

Daniel

家庭旅遊
喜歡:整潔度和客房舒適度
Frank opinion
Not much food choice located around the hotel. Room is smaller than shown in picture. No washing machine in room, hotel has 3 laundry machines and 3 dryers for all the residents, led to a long queue. Recommend to wash after midnight. No view from the window, just another building. Pillows too soft, but bed was firm. Staff at ground floor was friendly and speaks English. Good house keeping. Overall a clean hotel.
於 2023 年 12 月住了 10 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年12月25日回覆
Dear Daniel, Thank you for your kind words and most importantly telling what us what you truly felt about the hotel. Your constructive suggestion is praiseworthy and we will try to improve our facilities more better in coming future.Also thank you so much for admiring our front staffs and housekeeping. Best Regards

8/10 不錯哦

Tang Mui Rachel

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
More than 15mins walk to Tokyo or Ginza station. It’s not near when pushing luggages. Sub-station is about 8mins walk. Staff is very friendly and nice. Location is the factor that is making me think twice if I will book again.
於 2023 年 12 月住了 5 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年12月22日回覆
Thank you very much for taking the time to write us a review.We are happy to hear you enjoyed your stay with your loved ones during your time in Tokyo!With many stations being in a close radius to the hotel, depending on your destination point or where you are arriving from, the walk varies. While its difficult to avoid walking too much in Tokyo, please ask us at the front desk next time so that we can direct you in to the closest route.We hope you made many wonderful memories this trip and hope to see you again in the Future!

10/10 有夠讚

Ho

家庭旅遊
喜歡:整潔度和客房舒適度
Mimaru Ginza East
Convenient location, and the rooms are very clean and spacious. Our family of 4 had a great stay there. The staff speaks English so that is a plus point too. Overall we had a good time in Mimaru and we will definitely stay there again when we return to Japan!
於 2023 年 12 月住了 8 晚
Front Desk Team 於 2023年12月18日回覆
Dear Guest,Thank you very much for taking the time to write a wonderful review for us!We are more than glad to hear you enjoyed your stay! It was our pleasure to host you.All the front desk at MIMARU Hotels are able to communicate in English, so please do not hesitate to try the ones at other locations as well, and obtain memorable experiences!We hope to see you again soon!Best Regards,

10/10 有夠讚

Nicole

於 2023 年 12 月住了 1 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年12月16日回覆
Thank you greatly for leaving a review on your stay with us at Mimaru Tokyo Ginza East.We love to hear all of our guests experiences in order to improve our hotel and services.We are looking forward to seeing you in Japan again soon!Sincerely

10/10 有夠讚

Elaine

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 11 月住了 8 晚
Front Desk Team 於 2023年12月15日回覆
Dear Guest,Thank you very much for your review.We are more than glad to hear that you were satisfied with your stay.We hope you choose MIMARU Hotels again in the future!Best Regards

10/10 有夠讚

Alecia

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 11 月住了 7 晚
MIMARU TOKYO GINZA EAST 於 2023年12月10日回覆
Dear GuestThank you so much for rating our hotel property 10 out of  10. This really means a lot to us and will provide motivation to work harder and satisfy our valuable customer and provide better services in coming days.We are looking forward to seeing you near.Best WishesFront Team

10/10 有夠讚

Rae

喜歡:整潔度和住宿環境和硬體
於 2023 年 11 月住了 4 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年12月6日回覆
Dear Guest,Thank for very much for giving a review on your stay with us at MIMARU Tokyo Ginza East.We hope to see you in Tokyo again soon!Sincerely

10/10 有夠讚

Sarah

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Our family of four stayed here 7 nights. Excellent location, fruit shop across the street, close to convienece stores and subway. Felt very safe. The hotel was excellent and the theatre style room worked well for our family. Washing machines and dryers available for use. Very helpful staff.
於 2023 年 11 月住了 7 晚
Front Desk Team 於 2023年12月5日回覆
Dear Guest,Thank you very much for taking the time to write a review for us.We are more than glad to hear that you enjoyed the stay overall! The fruit shop accross the street is very delicious, and perfect for our apartment style hotel which is equipped with a kitchen and complete sets of cutlery. It was our pleasure to host you this time, and we hope you choose MIMARU Hotels again in the future!Warm Regards,

10/10 有夠讚

Pik Kee

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Awesome hotel will choose again next time
於 2023 年 11 月住了 9 晚
Front Desk Team 於 2023年11月29日回覆
Dear Guest,Thank you very much for writing a review for us. We are more than glad that you enjoyed it, and that you would like to stay with us again!The whole staffs are looking forward to have you with us again. Have a nice day!

8/10 不錯哦

Kirsten

家庭旅遊
喜歡:整潔度和客房舒適度
Great hotel!
Wonderful hotel. The front desk team is very helpful.
於 2023 年 11 月住了 4 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年11月28日回覆
Dear Kristen,Thank you for staying with us during your time at Tokyo. We are glad to know that the stay was pleasant and all of our front desk team are beyond happy to know that we were helpful during your stay.Once again thank you so much and we are looking forward to seeing you in near future.Best Wishes

10/10 有夠讚

Tushar

於 2023 年 11 月住了 3 晚
MIMARU Tokyo Ginza EAST Front Desk Team 於 2023年12月14日回覆
Thank you for you kind comment, We are glad that you liked your stay with us. We always try and improve and adapt with the feedback we recieve from our guests.We hope to see you again in Tokyo!