Candeo Hotels Uenokoen

Property class: 4

Choose dates to view prices

Reviews

7.8 out of 10
Good
Close to Ueno Park and Ueno Zoo, Candeo Hotels Uenokoen provides dry cleaning/laundry services, a restaurant, and more. Stay connected with free in-room WiFi.
The current price is NT$3,418
NT$3,760 total
Oct 26 - Oct 27

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Run of House, Non Smoking (Assign at Check-in)

A hotel room with a neatly made bed, a brown pillow, and a brown shirt with the hotel logo on it.

Run of House, Non Smoking (Assign at Check-in)

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Hollywood Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a television, a small table, and a mini-fridge.

Hollywood Twin Room, 2 Single Beds, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Queen Room, Non Smoking

A hotel room with a bed, a desk, a television, and a mirror.

Queen Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Superior Twin Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Triple Room, 3 Twin Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Triple Room, 3 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Compact Single Room, Non Smoking (Single Use)

A hotel room with a bed, desk, chair, and a window with curtains.

Compact Single Room, Non Smoking (Single Use)

7.8 out of 10
Good
(8 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

Premium Twin Room, Non Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Double Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Taito, a neighborhood in Tokyo, Candeo Hotels Uenokoen is in the entertainment district and near a metro station. Tsukiji Outer Market and Ginza Six are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ueno Park and Tokyo Bay. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Visit our Tokyo travel guide
Map
1-2-13 Negishi, Taito-ku, Tokyo, Tokyo-to, 110-0003

What's nearby

  • A traditional building with a tiled roof, a green and yellow car, and people walking in a plaza.
    Tokyo National Museum
    11 min walk - 0.9 km
  • A cityscape with tall buildings, a lake, and autumn trees.
    Ueno Park
    12 min walk - 1.1 km
  • The entrance to Ueno Zoo with large turquoise letters and a wooden ceiling.
    Ueno Zoo
    15 min walk - 1.3 km
  • A narrow street lined with shops and signs, including a shoe store and a restaurant.
    Ameyoko Shopping District
    18 min walk - 1.6 km
  • Nippori Textile Town
    5 min walk - 0.4 km

Getting around

  • Uguisudani Station
    3 min walk
  • Iriya Station
    6 min walk
  • Narita Intl. Airport (NRT)
    82 min drive

Restaurants

  • 日高屋
    2 min walk
  • 鶯谷園
    1 min walk
  • 5感
    2 min walk
  • 晩杯屋 鶯谷店
    1 min walk
  • ラーメン長山
    2 min walk

About this property

Candeo Hotels Uenokoen

  • Upscale hotel near Ueno Park
  • Close to Ueno Zoo, Candeo Hotels Uenokoen provides amenities like dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
    • Luggage storage, a 24-hour front desk, and multilingual staff
    • A banquet hall and an elevator
    • Guest reviews speak well of the overall condition
  • Room features
  • All 268 rooms include comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
  • Extra amenities include:
    • Bathrooms with bidets and shower/tub combinations
    • 32-inch LCD TVs with premium channels
    • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 3,000 per night)
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,650 for adults and JPY 1,430 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1430 for children
  • Self parking fee: JPY 3000 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candeo Hotels Uenokoen pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Candeo Hotels Uenokoen?

As of 2026/10/15, prices found for a 1-night stay for 2 adults at Candeo Hotels Uenokoen on 2026/10/26 start from NT$3,418, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at Candeo Hotels Uenokoen?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Candeo Hotels Uenokoen?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Candeo Hotels Uenokoen located?

Located in Taito, this hotel is within a 15-minute walk of Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 3 mi (5 km). Uguisudani Station is only a 3-minute walk and Iriya Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Candeo Hotels Uenokoen Reviews

7.8

Good

8.0

Cleanliness

7.6

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 269 out of 1001 reviews
Rating 8 - Good. 455 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative to say. Asked for extra pillows & was given three. Great customer service and employees go above and beyond
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and room service was great toothbrushes and toothpaste brought everyday which was unexpected.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel in a great location.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
Welcoming hotel and well located. Has only 2 lifts which for the size of the hotel is not the best. Trying to get down for breakfast etc. was very time consuming and frustrating.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, great location!
Stayed 8 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Excellent breakfast buffet
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Small room. Ok area. Close to station. Supermarket next door. Very good breakfast at a decent price.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Nice Hotel

A comfortable stay in Tokyo.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was of average size, however, it was clean and comfortable. Hotel is in a quite neibourhood. Close to the train station. Lots of dining options nearby.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located nearby train station and lotsa food choices nearby
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Efficient, clean, quiet
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was an upgrade. Bigger room. Clean room. Staff as always, very polite and professional. Spoke english very well.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Tokyo stay

I liked the location as it worked for us, a bit further out but very close to a smaller train station. This hotel is getting a bit old and the rooms are very tiny. That being said it was clean, the staff were very helpful. Breakfast and the amenities could have been better.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Candeo was great and clean and very spacious. The only down side is, they provide free coffee only at night. So at night time, we go down to get coffee for the next day. It also has restaurants all around, but they are not great and just okay. The best food is probably at family mart.
Stayed 4 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
An extra fee of 600¥ is charged at check-in. This hotel does not deliver amenities requests to the room. You have to get them from the front desk! Also, you must bring yiur coffee mug down to get coffee. Staff is not customer-friendly. The rooms are not updated. The breakfast spread is the only savior of this property. I would avoid this hotel.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good night sleep and enjoyable stay at this property. Rooms are clean and quiet, althoug a bit older and quite small. Which is to be expected in Tokyo. Do not be swayed by the location or the presence of love hotels in the area. These are reputable esablishments. There are many great hidden dining gems in the area. The supermarket below has a fantastic selection of alcohol at great prices.
Verified review

6/10 Okay

Liked: Staff & service
Its definitely a cozy space which likely reflects the price. Everything was pretty standard, the only thing that stuck out poorly was the sewage smell that came from the bathroom. Once you arrive & air it all out its fine but when youre gone for the day & pull out the electricity that comes with taking the key (that we were using the fan for) the smell would build up again. Otherwise, reasonable place to stay. Staff were great!
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind. Had to store our luggage before and after our stay. Hotel very accommodating.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Interesting area. Only snag was that the TV remote didn't allow subtitles. Bad news for deaf people.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Clean room, and breawas good
Stayed 9 nights in Apr 2026
Verified review

6/10 Okay

It qas an ok stay but everything just needs a freshen up but for the price you pay it is just about right
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go here again
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Nice place
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 12 nights in Jul 2023