建築設計

澀谷道玄坂上 APA 飯店的評分

3 out of 5
澀谷道玄坂上 APA 飯店
20-1 Maruyamacho Shibuya-ku, Tokyo, Tokyo-to

評論

8.0

非常好

10 分,有夠讚;1004 則評論中有 377 則" "
8 分,不錯哦;1004 則評論中有 368 則" "
6 分,一般般;1004 則評論中有 153 則" "
4 分,不太好;1004 則評論中有 73 則" "
2 分,很糟糕;1004 則評論中有 33 則" "

8.4/10

整潔度

8.2/10

員工素質

8.2/10

設施服務

8.0/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

KA LAI

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was too small. We wasn't able to open a suitcase. The staffs were very nice
於 2024 年 1 月住了 3 晚
Receptionist/ Kameyama 於 2024年3月16日回覆
Thank you very much for staying at APA Hotel Shibuya Dogenzakaue. We would also like to thank you for your kind words regarding our staff's service.On the other hand, we apologize for the inconvenience caused regarding the size of the guest room. All rooms have the same area, but there are some rooms where you can easily spread out your suitcase in front of the bed. If there is a vacancy, you may be able to change your room, so please ask the front desk staff. Thank you for your valuable feedback.

10/10 有夠讚

YIPING

於 2024 年 2 月住了 2 晚
Receptionist Okuyama 於 2024年2月26日回覆
Thank you for choosing APA Hotel Shibuya Dogenzakaue.We are very honored to receive such a high evaluation from our guests.We will continue to strive to improve our quality and service for your further satisfaction in the future.Thank you very much for taking time out of your busy schedule to write us.Please stop by our hotel again when you have a chance.Front Desk Okuyama

8/10 不錯哦

Chung Hai

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Receptionist/Tsuda 於 2024年1月11日回覆
Thank you very much for staying at APA Hotel Shibuya Dogenzakaue.We are very pleased to hear that you were generally satisfied with us.We will continue to strive to make our hotel more comfortable for our guests.Thank you for taking time out of your busy schedule to provide us with your valuable feedback.We sincerely look forward to welcoming you again.

10/10 有夠讚

??

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2023 年 9 月住了 4 晚
Receptionist/ Akagi 於 2023年9月28日回覆
Thank you very much for your stay.We hope you were satisfied with your stay this time.We will continue to strive to make our hotel the preferred choice of our guests.We look forward to welcoming you back to our hotel.

10/10 有夠讚

Tzu Hsiu

喜歡:整潔度、員工素質和住宿環境和硬體
very good
於 2023 年 7 月住了 3 晚
Receptionist/Tsuda 於 2023年7月25日回覆
Thank you very much for staying at APA Hotel Shibuya Dogenzakaue.We are very pleased to hear that you were generally satisfied with your stay at APA Hotel Shibuya Dogenzakaue.We will continue to make every effort to create a comfortable hotel for our guests.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.We look forward to welcoming you again.

10/10 有夠讚

Kwok Leung

喜歡:整潔度和員工素質
Nice hotel
於 2023 年 5 月住了 4 晚
Receptionist/ Kameyama 於 2023年5月29日回覆
Thank you very much for staying at APA Hotel Shibuya Dogenzakaue.We are glad to hear that you enjoyed your stay with us. We hope you had a relaxing stay with us.Our entire staff will continue to pursue better service in the future.Thank you very much for your valuable feedback.

4/10 不太好

Wai

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
床太軟
服務及整潔很好. 但床太軟,睡不太舒服.
於 2021 年 11 月住了 1 晚
フロント 樋口 於 2021年11月9日回覆
感谢您入住APA酒店<涩谷道玄坂上>。 我们很荣幸在服务和清洁方面受到称赞。 至于床铺,阿帕酒店开发了那些已经开发出来的床,让您可以体验在云层之上睡觉的舒适感。 很抱歉我没有满足客户的要求。 感谢您在百忙之中提出宝贵意见。

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
不喜歡:客房舒適度
Good location, poor ventilation
The air cond was defaulted as warm function, it made the room dry and hot. The air circulation inside the room was unsatisfactory. I almost felt breathless for the first night. The location is quite goos though, 10 mins walking distance from the airport bus stop.
於 2019 年 12 月住了 4 晚
reception Kanda 於 2020年1月3日回覆
Thank you for your stay. This season we only use heaters. sorry. During cleaning, we tried to ventilate as much as possible, but it was unpleasant for the customer and very disappointing. It is a convenient place for people using the airport. Please use it when you use it again at the airport. There are many restaurants on the road from the station, so enjoy yourself. We look forward to using it again.Thank you for the evaluation.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 12 月住了 6 晚
Kanda 於 2020年1月3日回覆
Thank you for staying with us and your kind review. We are all happy to hear that you seemed to like our hotel. We are looking forward to seeing you again.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 12 月住了 3 晚
Uchida / Receptionist 於 2019年12月17日回覆
Thank you for your staying with us. We are looking forward to see you again.

10/10 有夠讚

Sidney

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
宿泊課:水谷 於 2019年12月6日回覆
Thank you for staying with us here at APA Hotel〈Shibuya-Dogenzaka-Ue〉and your review. We are looking forward to seeing you again. Receptionist : Mizutani

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 4 晚
Receptionist Kato 於 2019年12月5日回覆
Thank you for staying with us at APA Hotel and your review. We are looking forward to serving you again.

8/10 不錯哦

CHIEN PIAO

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
Receptionist / Jarwar 於 2019年12月4日回覆
Thank you for staying with us here at APA Hotel〈Shibuya-Dogenzaka-Ue〉and your review. We are looking forward to seeing you again.

8/10 不錯哦

Chungman

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 4 晚
Uchida / Receptionist 於 2019年11月21日回覆
Thank you for choosing APA HOTEL〈Shibuya Dogenzakaue〉 and your review. We are looking forward to seeing you again. Receptionist

8/10 不錯哦

PO-HSUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 4 晚
Front:Furutani 於 2019年10月3日回覆
Thank you for staying at APA HOTEL SHIBUYA DOUGENZAKAUE and your review. We are looking forward to seeing you again.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I hope be back
於 2019 年 9 月住了 1 晚
Takuya 於 2019年9月11日回覆
Thank you for staying in ouyr hotel. We are happy to hear that. Our hotel is located on the main area of Shibuya, and you can get to anywhere to want to go. If you have any opportunity to come around here, please consider to stay in our hotel. Sincerely,

8/10 不錯哦

真實旅客

於 2019 年 9 月住了 1 晚
Receptionist / Yamazaki 於 2019年9月9日回覆
Thank you for staying with us here at APA HOTEL and your review. We are looking forward to welcoming you back soon.

8/10 不錯哦

jojo,Hong Kong

團體旅遊
喜歡:整潔度和員工素質
location is ok and clean. room quite small. no free water in the first night and pillow is too flat
於 2019 年 8 月住了 2 晚
Receptionist/Yamazaki 於 2019年8月22日回覆
Thank you for staying with us here at APA HOTEL and your review. We are looking forward to welcoming you back soon.

6/10 一般般

YKY,HK

團體旅遊, 家庭旅遊
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
櫃台那個員工超沒禮貌!我準時check out但朋友不舒服要delay check out. 我要幫他買藥,我問他能不能讓我上樓,他一眼都沒有看著我說不能那我問他能不能帶我上去,他也是一眼沒有看我說不能 我說朋友之前都打來就不舒服,所以要延遲退房,我手上都是食物跟藥物,我問他那能不能幫我拿上樓,因為這是朋友身體安全問題,我也開始氣憤,他居然發我脾氣,一手拿走我的東西氣沖沖拿上樓
於 2019 年 7 月住了 1 晚
前台員/古谷 於 2019年8月9日回覆
感謝您這次使用APA酒店。我很了解情況。根據規定辦理退房手續後,您將無法返回客房。工作人員可能沒有理解你說的話。我很抱歉,照料不周。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 2 晚
Nakamura / Receptionist 於 2019年7月5日回覆
Thank you for staying with us here at APA HOTEL and your feedback. We are looking forward to seeing you again.

4/10 不太好

真實旅客

於 2019 年 6 月住了 2 晚
フロント サカイ 於 2019年6月30日回覆
この度は、アパホテル<渋谷道玄坂上>にご宿泊いただきまして誠にありがとうございます。 いつお越しいただきましてもお客様皆様が快適にお過ごしいただけますよう、スタッフ一同スキルアップを図り、さらなるサービス向上に日々精進してまいります。またのご来館を心よりお待ちしております。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 4 晚
フロント 角玄(Kakugen) 於 2019年6月13日回覆
この度はアパホテル<渋谷道玄坂上>をご利用頂き誠にありがとうございます。渋谷にお越しの際には、ぜひまた当館をご利用下さいませ。またのお越しを心よりお待ちしております。 Thank you for staying at APA Hotel Shibuya Dogenzakaue and your review. If you have any opportunities to visit Tokyo, we would like to serve you again.

8/10 不錯哦

真實旅客

喜歡:員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 2 晚
フロント サカイ 於 2019年5月26日回覆
この度はアパホテル<渋谷道玄坂上>にご宿泊いただきましてありがとうございます。 さらなるサービス向上に向け、スタッフ一同日々精進してまいります。またのご利用を心よりお待ちしております。

4/10 不太好

Cheng chieh

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不舒服
住了四晚,第二晚開始送水兩瓶,第三晚一瓶,第四晚沒送,床單很髒都沒換,房間非常小,冰箱很臭,千萬別打開
於 2019 年 5 月住了 1 晚
Receptionist Yajima 於 2019年6月14日回覆
Thank you for staying our hotel. In terms of cleaning, We were very sorry for making the customer feel uncomfortable. We will work on the improvement of the cleaning staff to put on water as soon as possible. The rooms in the hotel are compact and can be used around the bed to manage lights, air conditioning, charge mobile phones, etc. We will continue to prepare new services to make everyone satisfied and to be a hotel of choice for many. Receptionist Yajima

6/10 一般般

真實旅客

於 2019 年 4 月住了 1 晚
Receptionist/Kakugen 於 2019年4月16日回覆
Thank you for staying with us here at APA HOTEL and thank you for your feedback. We are looking forward to serving you again.

6/10 一般般

真實旅客

喜歡:整潔度
不喜歡:員工素質
於 2019 年 3 月住了 1 晚
YAMAZAKI 於 2019年4月1日回覆
Thank you for staying at APA Hotel Shibuya Dogenzakaue. We appreciate your second review. We are really happy that you seemed to have a nice time here. If you have chance to come back to Japan,please use our hotel again. We will welcome you back.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 5 晚
受付 内田 於 2019年3月30日回覆
この度はアパホテル<渋谷道玄坂上>をご利用いただき誠にありがとうございました。 お客様から当館に素晴らしい評価を頂き、大変嬉しく思っております。 またのご利用スタッフ一同心よりお待ちしております。 Thank you for using APA Hotel Shibuya Dogenzaka-Ue. We are really glad to be able to help you for your stay here. We are looking forward to seeing you again.

6/10 一般般

真實旅客

喜歡:整潔度和員工素質
太熱太乾網路慢
於 2019 年 3 月住了 1 晚
YAMAZAKI 於 2019年3月19日回覆
Thank you for choosing APA Hotel Shibuya Dogenzaka-Ue.We're looking forward to seeing you again

10/10 有夠讚

YIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常值得推薦!
臨時訂購房間解決旅途的問題之外,房間非常的乾淨整潔、溫暖、沐浴用品品質佳、硬體設備也不錯,距離涉谷站非常的近,也很便利!服務人員很親切!很開心有這次體驗,希望下次還有機會入住!
於 2019 年 3 月住了 1 晚
Receptionist Tommy 於 2019年3月13日回覆
Thank you for using APA Hotel Shibuya Dogenzaka-Ue and the review. We're happy to hear the compliment from you and also get to help you work out during your stay. We are looking forward to seeing you again. 谢谢

6/10 一般般

LIN

不喜歡:整潔度
地點不錯,但每日清潔人員非常兩光(兩天忘記給水或者忘記拖鞋沒換新),希望能加強這方面。
於 2019 年 2 月住了 5 晚
Receptionist/Furutani 於 2019年3月7日回覆
感謝您使用APA〈澀谷道玄坂上〉很榮倖您留在我們的酒店。我們很高興您可以享受這次的旅行。不過,關于清潔方麵有錯誤。真的不好意思了。我們馬上就改善。再次來日本的時候也請您使用APA。〈澀谷道玄坂上〉

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度和員工素質
Near city center. The room is small but the service pretty good.
於 2019 年 2 月住了 4 晚
Receptionist Nakamura 於 2019年2月28日回覆
Thank you for staying with us here at APA HOTEL Shibuya Dougenzakaue and your reivew. We are glad that you like our hotel and our service. As you mention, our hotel is located near the city center and the famous crossing. Many restaurants and stores are opened in the neighborhood. If you have chance to come back to Tokyo, please choose us again. We are looking forward to seeing you again.

8/10 不錯哦

J

喜歡:員工素質
Not bad but too small, toilet is too small that two persons cannot fit in. Beds too soft but okay for a budget trip
於 2018 年 12 月住了 3 晚
Receptionist / Nakamura 於 2019年1月2日回覆
Thank you for choosing APA Hotel and your review. Our hotel is categorized as "Business Hotel" where many businessmen use for their business trips, so rooms are little compact compare to resort hotels for vacation. We try our best to make your stay comfortable by installing a large TV and varieties of amenities. Thank you for your review and we are looking forward to seeing you again.

8/10 不錯哦

HY

喜歡:員工素質和住宿環境和硬體
位置很好 交通方便 樓下有超商 要買生活品也方便 雖然房間細小 但相比新宿APA較大 有需要會再住。
於 2018 年 12 月住了 3 晚
Receptionist Tommy 於 2018年12月30日回覆
Thank you for staying at APA Hotel Shibuya Dogenzaka-Ue and you review. As you mention the point,We are located in the good place to go shopping and eating out,transportation. So We're sure that you had a stunning time here. We hope you come back soon. Many thanks 谢谢

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 5 晚
Receptionist/Furutani 於 2018年12月6日回覆
Thank you for staying at APA HOTEL and your review. We are looking forward to seeing you again.

6/10 一般般

Hsiang

Not good at all
No humidifier in room and need to fill in water by myself everyday. The quality of house keeping is not good enough. Hair wasn’t being cleaned up everyday.
於 2018 年 10 月住了 9 晚
Sekikawa / Receptionist 於 2018年11月10日回覆
Thank for staying APA Hotel and your review. We apologize for making you feel uncomfortable about cleaning the room. We will make efforts to improve the service based on your review. Thank you for your review, and we are looking forward to seeing you again.

10/10 有夠讚

Hetty

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 2 晚
Sakai / Receptionist 於 2018年11月4日回覆
Thank you for staying at APA HOTEL and your review. We are looking forward to seeing you again.

6/10 一般般

Adamxg,Taiwan

喜歡:整潔度和客房舒適度
哇 房間有夠小,但是房間舒適,床墊舒服,備品充足,基本上該有的都有,且這飯店位置佳,一切都好,值得推薦
於 2018 年 10 月住了 2 晚
前台員 古谷 於 2018年11月4日回覆
感謝您使用APA 酒店 我很高興你喜歡這次旅行。這家酒店周圍有餐廳和商店 因為離澀谷車站也很近所以非常方便。舒適的商品也有優質的品質。 下次来倒的時候也請您使用APA酒店

8/10 不錯哦

LIN

喜歡:員工素質、住宿環境和硬體和客房舒適度
APA 的CP值優
飯店服務人員都很熱心;地點&交通都很方便
於 2018 年 9 月住了 11 晚
中野 於 2018年9月29日回覆
この度はAPAホテル渋谷道玄坂上をご利用頂きありがとうございます。お客様のまたのご利用をお待ちしております。

8/10 不錯哦

真實旅客

喜歡:整潔度和住宿環境和硬體
於 2018 年 6 月住了 2 晚
フロント 毛利 於 2018年12月11日回覆
ご利用ありがとうございます。ご意見ありがとうございました。

6/10 一般般

Steven,Taipei

喜歡:員工素質
Good Choice for Business Travelers
It is located in the business zone and good for shopping sight-seeing.
於 2018 年 2 月住了 1 晚
Reception: Kobayashi 於 2018年3月27日回覆
Thank you for staying at APA Hotel . As you mentioned, we are located close from the famous Shibuya Crossing. It takes about 5 minutes to get there. Thank you for your input. We hope to welcome you back again.

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad experience ,
The tower is dirty, the room is dirty The staff is not very nice at all
於 2017 年 12 月住了 2 晚

8/10 不錯哦

Katie,Hong Kong

喜歡:整潔度、員工素質和客房舒適度
Good choice with this price
Although it is not close to JR (around 10-15 mins walk), there are lots of restaurants nearby. Appro. 15mins walk to Shibuya 109. Unlike other APA group hotels, there is no public shower in the hotel. The room is tidy and clean. Similar to other hotels in Tokyo, the room is very small (I have 1 cabin size luggage and it just fit)
於 2017 年 12 月住了 2 晚

6/10 一般般

真實旅客

於 2017 年 9 月住了 2 晚

6/10 一般般

??

チェックアウトの時間ですが部屋には11時となっていましたが実際は10時だったので驚きました。
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Kenji

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
フロント 亀山 於 2024年4月30日回覆
この度はアパホテル〈渋谷道玄坂上〉にご宿泊いただき誠にありがとうございます。また、高評価をいただき大変光栄に存じます。ごゆっくりお寛ぎいただけておりましたら幸いでございます。今後もお客様に気持ちの良い環境をご提供できるよう、スタッフ一同精進してまいります。貴重なご意見をお寄せいただきありがとうございます。

10/10 有夠讚

Hiroko

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
コメダ珈琲の朝食美味しかった。
於 2024 年 4 月住了 2 晚
フロント 石 於 2024年4月27日回覆
この度は当館にご宿泊いただきましてありがとうございます。また、貴重なご意見をお寄せいただきありがとうございます。朝食に関してお褒めの言葉を頂戴しうれしく存じます。今後とも品質・サービス向上に努めて参ります。またのご利用をお待ちしております。

10/10 有夠讚

Sahin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel in a very good location
於 2024 年 4 月住了 10 晚
Receptionist/ Kameyama 於 2024年4月26日回覆
Thank you for staying at APA Hotel Shibuya Dogenzakaue.We hope you had a relaxing stay at our hotel.We will continue to strive to improve the quality of our guest rooms and the service of our staff to provide a pleasant environment for our guests.Thank you for your valuable feedback.We sincerely look forward to welcoming you back to our hotel.

8/10 不錯哦

Consuelo

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Rooms are definitely tight, especially for 2 people. Price is clearly for the great location.
於 2024 年 4 月住了 3 晚
Receptionist/ Kameyama 於 2024年4月24日回覆
Thank you for staying at APA Hotel Shibuya Dogenzakaue.Regarding the size of the guest rooms, our hotel is designed to be compact, but there are some rooms with space in front of the bed for you to spread out your suitcase. Please inquire with the front desk staff about changing your room if there is availability.We will do our best to ensure that you feel that the service provided by our staff and the facilities in the rooms are worth the price.Thank you for your valuable feedback.

10/10 有夠讚

eustachio

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the location, right in the heart of Shibuya. One more elevator would have been better to have. Only one elevator sometimes is too slow to take you in and out of the hotel.
於 2024 年 4 月住了 7 晚
Receptionist/ Ishi. 於 2024年4月22日回覆
Thank you for staying at APA Hotel Shibuya Dogenzakaue. As you mentioned, there is only one elevator at our hotel, so depending on the time of day you may have to wait. We apologize for the inconvenience. We will strive to improve our services based on the opinions we receive from our customers. Thank you very much.

10/10 有夠讚

Michael,Everett

喜歡:整潔度、員工素質和住宿環境和硬體
Small rooms but adequate. Close to everything in Shibuya
於 2024 年 4 月住了 3 晚
Receptionist/ Ishi 於 2024年4月22日回覆
Thank you for using APA Hotel Shibuya Dogenzakaue. Thank you very much for choosing our hotel among the many hotels available. Shibuya is a station with good access. We hope that you will use our hotel again when you are in the area.