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Hinanoyado Chitose

3.5 star property
Travelers soak in indoor mineral hot springs at this peaceful retreat, where a well-stocked library offers literary escapes between relaxing baths

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Hinanoyado Chitose offers a tranquil ryokan experience near the train station. Relax in the mineral-rich indoor hot spring after exploring on-site shopping. Enjoy quiet moments in the library with a good book. Free WiFi and luggage storage service available.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Tatami Area (Open-Air Bath)

TV

Deluxe Room with Tatami Area (Open-Air Bath)

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
TV
Bidet
Spring water bathtub
Hair dryer
  • 266 sq ft
  • Sleeps 4
  • 5 Twin Beds

View all photos for Deluxe Room with Tatami Area (Open-Air Bath)

In-room safe, desk, free WiFi

Deluxe Room with Tatami Area (Open-Air Bath)

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
TV
Bidet
Spring water bathtub
Hair dryer
  • 299 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Japanese-Style Standard Room (Private Bathroom)

TV

Japanese-Style Standard Room (Private Bathroom)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Bidet
Separate bathtub and shower
Private bathroom
  • 258 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Standard Room (Shared Bathroom)

TV

Japanese-Style Standard Room (Shared Bathroom)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Bidet
In-room safe
Desk
  • 216 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Deluxe Room with Tatami Area (Open-Air Bath) - Disability access

In-room safe, desk, free WiFi

Deluxe Room with Tatami Area (Open-Air Bath) - Disability access

Highlights

Private hot tub
Air conditioning
Heating
Refrigerator
TV
Bidet
Spring water bathtub
Hair dryer
  • 31 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese-Style Superior Room (Private Bathroom)

TV

Japanese-Style Superior Room (Private Bathroom)

Highlights

Air conditioning
Heating
Refrigerator
TV
Bidet
Private bathroom
Hair dryer
Deep soaking bathtub
  • 33 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Superior Room with Tatami Area (Private Bathroom)

TV

Superior Room with Tatami Area (Private Bathroom)

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Bidet
Separate bathtub and shower
Private bathroom
  • 31 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
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About the neighborhood

Located in Tokamachi, Hinanoyado Chitose is near a train station. The area's natural beauty can be seen at Kiyotsu Gorge and Lake Hokuryuko, while Japan Ski Museum and Mayumi Takahashi Doll Museum are cultural highlights. Spend some time exploring the area's activities, including skiing. Visit our Tokamachi travel guide
Map
49-1, Matsunoyama Yumoto, Tokamachi, Niigata, 942-1432

What's nearby

  • Ishiuchi Maruyama, Niigata, Japan, ski resort, Jan 2023
    Ishiuchi Maruyama Ski Resort
    47 min drive - 32.5 km
  • スキー場のゴンドラ・ロープウェイ（Ski resort gondola lift）
    Maiko Snow Resort
    51 min drive - 35.1 km
  • Cable Sky on Snow mountain at Gala Yuzawa near Tokyo, Japan.; Shutterstock ID 734070598; purchase_order: SF 06557000; job: ; client: ; other:
    Gala Yuzawa
    53 min drive - 37.5 km
  • Matsunoyama Onsen
    1 min walk - 0.0 km
  • Yuzawa Nakazato Ski Resort
    62 min drive - 43.5 km

Getting around

  • Gala Yuzawa Station
    35 min drive
  • Niigata Airport (KIJ)
    144 min drive

Restaurants

  • かどまん 卯ノ木店
    12 min drive
  • 滝見屋
    3 min walk
  • ぽぱい
    12 min drive
  • 柳屋
    1 min walk
  • じょんのき
    13 min drive

About this property

Hinanoyado Chitose

Ryokan near a train station
Consider a stay at Hinanoyado Chitose and take advantage of an indoor mineral hot spring (onsen), shopping on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a fireplace in the lobby.
Other perks include:
  • Free self parking
  • Free train station pick-up, free newspapers, and luggage storage
  • An elevator and 1 meeting room
Room features
All guestrooms at Hinanoyado Chitose feature perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Library
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokan Chitose Tokamachi
Chitose Tokamachi
Hinanoyado Chitose Inn Tokamachi
Hinanoyado Chitose Inn
Hinanoyado Chitose Tokamachi
Ryokan Chitose
Hinanoyado Chitose Ryokan
Hinanoyado Chitose Tokamachi
Hinanoyado Chitose Ryokan Tokamachi

Frequently asked questions

Is Hinanoyado Chitose pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hinanoyado Chitose?

Check-in start time: 3:00 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hinanoyado Chitose?

Check-out is at 10 AM.

Where is Hinanoyado Chitose located?

Situated in Tokamachi, this ryokan is 0.1 mi (0.1 km) from Matsunoyama Onsen and within 25 mi (40 km) of Gala Yuzawa and Cupid Valley Ski Resort. Joetsu International Ski Area and Ishiuchihanaoka Ski Area are also within 25 mi (40 km).

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Reviews

Hinanoyado Chitose Reviews

9.0

Wonderful

8.6

Cleanliness

7.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

10/10 Excellent

あき

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

古い温泉街

大地の芸術祭で十日町までいきました。2歳の子供と一緒にいったんですが、オムツのゴミ箱を持って来てくださいました。子供用の浴衣も可愛かったです。 食事の際もイス、食器と準備して頂いてありがたかったです。 女性の従業員さん達の笑顔がとってもよかったです。 機会があればまた 行きたいです。
Stayed 1 night in Sep 2018

6/10 Okay

だ, 神奈川県

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ゴキブリがいました。 お風呂に蜘蛛の巣があり、 出かける前に取ってとお願いしたが帰ってきてもそのままだった。 花火のため早めの夕飯だったが、 帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

湯冷めしないお風呂と優しい食事

熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。３階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。５０歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな？ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
Stayed 1 night in May 2018

10/10 Excellent

KENICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

キャッチコピー『カラダが3℃ ココロが10℃あったまる』の宿

源泉かけ流しの露天風呂は適度な湯加減でカラダを芯から温めることが出来ます。館内も暖かく、カラダはポカポカでした。 地元新潟の郷土の食材を中心とした料理は、肉魚をたくさん食べたい若者世代には物足りないと感じることがあるかも知れませんが、山里料理というには趣向を凝らした味覚を愉しむことが出来ます。 館内の設備やアメニティ有無を気にされる方も多いかと思いますが、ものがあるとか無いとかではなく至るところで気が利いてるという印象です。 スタッフの方も然りです。 ただでさえ気が立ってしまう、乳飲み子と2歳児を連れての宿泊でしたが、スタッフ皆さんの気遣いにより穏やかな時を過ごす事が出来ました。
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本三大薬湯の名の通り、すばらしいお湯でした。チェックイン直前に大きなトラブルを起こしてしまったのですが、スタッフさんのご対応、お心遣いに感動しました。 一生忘れられることがない、思い出になりました。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

雪山の隠れた名宿

食事も美味しく、従業員の方の心遣いも素敵で温泉も良かったです！ 部屋に露天風呂が付いているタイプの部屋でしたが源泉が流れていたため、非常に熱かったですが、湯もみをしてちょうど良い温度に調整ができます。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort