Stayed here with my mom. We had a wonderful time. Excellent food and the spa was wonderful
Brenna
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tony
商務旅客, 團體旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Exceptional staff! Great Spa. Highly recommended!
Tony
於 2025 年 7 月住了 4 晚
10/10 有夠讚
Mina
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Mina
於 2025 年 7 月住了 1 晚
10/10 有夠讚
jake
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I hope your hotel upgrades the restroom, especially by adding a fan and fixing the water overflow issue during showers.
jake
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Juan
情侶出遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful luxury hotel, modern, clean, and well maintained. Everything was excellent, but the bed was too firm for my back and wasn’t comfortable for me. Aside from that, it was a fantastic stay.
Juan
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Kara,Sonoma
團體旅遊
2025 年 7 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for two nights mid week with 3 other girlfriends all in our late 40s. Came to TJ for some pampering and girl time. Beautiful hotel, super clean and comfy. The staff are all very kind and professional. Everyone speaks English. The free breakfast was delicious. You can’t beat this location, close to the border, close to great food, spas, pedicures and shopping. Will definitely be back.
Kara
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Victoria
情侶出遊
2025 年 7 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Not many employees were bilingual and often had trouble finding someone who spoke any English. Also no late checkout regardless of offering to pay extra- wanted to stay late to do some spa services but due to the fact they wouldn’t allow me to stay an hour or 2 later, I couldn’t. Everything is clean. Definitely the closest you’re going to get to a US like hotel in MX. I expected kinder service for the price I paid, but I would stay elsewhere & save $$ & at a place they actually appreciate your business. If you’re looking for a fancy place to stay & can speak Spanish, you will surely enjoy the place.
Victoria
於 2025 年 7 月住了 1 晚
10/10 有夠讚
MARIA
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
All really good, I will be back !!
MARIA
於 2025 年 6 月住了 1 晚
4/10 不太好
Guillermo
2025 年 7 月 20 日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Tuve algunos problemas con los desayunos y no me ayudaron tuve que pagarlos y el elevador no servía en ciertos momentos las personas no resuelven cuando está el problema
Guillermo
於 2025 年 7 月住了 2 晚
6/10 一般般
Jeffrey,San Jose
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
We enjoyed our 7 day vacation at the Quartz Hotel. However, during our check-in at the front desk, we noticed that the receptionist (Jim) was slightly rude and condescending towards the family ahead of us. When it was our turn to check-in, Jim continued to be very rude and condescending towards me and my family. My family was quite upset with Jim’s attitude towards me. It was absolutely uncalled for because we maintained a pleasant attitude throughout. I would like to thank all the other staff that were warm, kind, friendly and helpful during our vacation. Special thanks to Brian. Brian was especially kind to us and engaged with a friendly attitude and warm conversations every time we saw him. I love your the Quartz Hotel but we will not be returning because of Jim
Jeffrey
於 2025 年 7 月住了 7 晚
8/10 不錯哦
Martha
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For us, who were undergoing medical treatment, it was very convenient to stay there since the hospital where the procedure took place was right next door, New City Hospital. The reservation was made through Expedia, but we booked directly with the hotel; we would have received a discount. The hotel is very nice, I loved the food, and the service was very good. Regarding the cleanliness of the room, specifically the bathtub, I believe they could improve.
Martha
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Armando
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very accessible. As i use a wheelchair from being paralyzed
Armando
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Genesis
情侶出遊
2025 年 7 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Me encanto
Genesis
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Teu
2025 年 7 月 8 日
喜歡:設施服務
Nice place but a little expensive for what you get. I was excited to use the jacuzzi but it was lukewarm unfortunately!
Teu
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Moses
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Clean & Modern
Moses
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Lucrecia
2025 年 7 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Modern
Lucrecia
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Marinne
親子旅遊
2025 年 7 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Hotel limpio y personal amable.
Marinne
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Cheyla
2025 年 7 月 7 日
Cheyla
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Joanna
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
One of the best hotels I’ve ever stayed at. Will definitely be back soon.
Joanna
於 2025 年 7 月住了 2 晚
10/10 有夠讚
steve
2025 年 7 月 4 日
steve
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Magdalena
2025 年 7 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice property, very clean. Professional and helpful staff.
Magdalena
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Karen
情侶出遊, 商務旅客
2025 年 7 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really nice hotel and convenient if you’re visiting the new city hospital for any procedures or doctors visits.