Gate to the East Tours

Please take care booking here. I had a suite and it was lovely. However when it rained ( albeit very heavy rain) leaks came in through the window and floor in two of the rooms. Not sure how safe it is. Not small water ingress, puddles of water. Staff moved me to a smaller single room which also leaked. Worrying as a lot of electrical stuff in areas of water influx! I have asked for a partial refund for the difference in room standard as I did not stay in the suite. Staff blame the rain. This is a major city, not rural China. I would book with a well know international brand

Absolutely loved this stay. Just a 10-minute walk to the Bund, with charming old houses along the way. The room was spotless, the bed super comfortable, and I slept like a baby. Great water pressure in the shower. The laundry room on the 4th floor was a huge plus—wash and dry in one go. Nice gym for a quick morning workout, and the rooftop terrace has an amazing view of Lujiazui at night. Front desk staff were friendly, efficient, and even recommended some great local Shanghainese restaurants. Would definitely stay again.

All rooms were clean when I checked in. The staff was very helpful since it was my first time to stay in a residential area in China, and had a lot of questions, ie how to open the door, how to use the washing machine, etc. The staff answered my questions within a minute.